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Experienced Customer Service/Call Center Representative

Queen Appliance King of Prussia, PA
  • Posted: over a month ago
  • $14 to $16 Hourly
  • Full-Time
  • Benefits: Medical, 401k, Dental

If you are passionate about helping people to have the best experience possible and leaving a lasting, positive impression then a position at Queen Appliance could be perfect for you! Work with different people every day and enjoy the opportunity to truly make a difference in the lives of our valued customers. Join a culture of commitment to excellence and family values and APPLY TODAY to be part of the Queen Appliance, Customer Service Team.

Make an impact on an expanding family business as a customer service representative with room for career advancement!

The Position Requires:

  • Excellent Customer Service Skills
  • Previous Call Center Experience
  • Attention to Details and Processes
  • Ability to Communicate Clearly and Effectively
  • Patience to Record Detailed Notes
  • Organization to Follow-Up Promptly
  • Desire to Provide an Exceptional Experience
  • Enthusiasm to Work as a Team

Responsibilities Include:

  • Facilitate Customer Service
    • Call and Email Customers with Updates
    • Coordinate with Manufacturers and Service Companies
    • Communicate with Sales Associates and Office Staff
    • Keep Thorough and Accurate Records
  • Support the Operations Manager
  • Represent a Positive Image for the Company

Compensation: $14 - $16 / Hour, Commensurate With Experience Plus Room for Growth. Medical/dental benefits available.

Growth Opportunity: This is a full-time position with opportunity for growth. Compensation via performance bonuses will increase with time, experience, and demonstrated achievement.

Schedule: Full-Time, Approx. 40 Hours Per Week, Tuesday through Saturday preferred

Queen Appliance

Why Work Here?

Work with a great team of dedicated people to make a big impact on the success of our business with room for growth in an expanding company.

With 50+ years in business and $1 billion in cooperative buying power, Queen Appliance has the experience and strength to be your trusted appliance partner. Our culture of excellence and customer satisfaction was instilled by founders Len and Lois Lax in 1966 and is cherished by our family business today. While we lost Len in 2011, his picture still hangs in all of our showrooms, reminding us that service always comes with a smile, integrity is included with every sale, and community is what we create when we treat our customers the Queen Way. Today, with the expansion of our Preferred Partner Program, three retail showrooms, and a large wholesale division, Queen Appliance offers unparalleled resources for the Greater Philadelphia Area’s appliance needs. Our commitment to expertise, selection, and satisfaction means you can trust that your most valued clients and most complicated projects are in the most capable hands. We are YOUR appliance dealer.

Address

600 S Henderson Road, King of Prussia, PA 19406
King of Prussia, PA
USA

Website

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