Information Systems Engineer/Administrator

OVERVIEW:  Are you ready to advance the State of Humanity in the pursuit of Human Knowledge?  Quantum Space is leading the next commercial space frontier with the development of our lunar constellation to provide data buy services, host payloads/instruments, deploy spacecraft, and perform space logistics for our partners.  

Quantum Space is seeking a dedicated System Administrator to join our team.   The incumbent is responsible for maintaining optimal usability/availability of all network and information systems scoped as company standard and highly specialized resources.  Under the supervision of the Chief Data Officer and Information Systems Senior Manager, this position provides direct and L2/L3 support for the information systems classified as part of the company application boundary and works for maintain compliance with all company system security plan controls and processes.

RESPONSIBILITIES INCLUDE:  

• Provide direct hardware, OS, and software support to on premises, highly specialized Integration and Test (I&T), virtual, containerized, and cloud-base information systems and services that are part of the infrastructure/environment or used as component within the information system relationship.
• Maintain management and responsibility of information systems both on and off site.
• Work closely with Software Engineers to integrate, test, and ensure that custom applications are accepted and installed into information systems in accordance with documented software configuration management processes.
• Track progress of activity within ticketing, issue tracking, and document configuration management systems.  Ensure that tickets are addressed and closed in a timely manner.  Log/document processes within the system Wiki/informational pages.
• Work within the scope of the corporate information security policies to ensure all information systems meet the requirements under the system security plan.  Document processes, scoped controls, and implementation details consistent with National Institute of Standards and Technology 800-171, Cybersecurity Maturity Model Certification, Government Community Cloud High, Defense Federal Acquisition Regulation Supplement, and other InfoSec organizationally defined values.  Provide this data to information system ownership for approval.  Accept common controls where possible and provide justification for deviations, as necessary.
• Ensure systems are patched in accordance with the maintenance plan processes.
• Provide residual end user support, when necessary.
• Work within DevOps processes and provide direction on automation activities and priorities.
• Evaluate and scope hardware and software necessary for use within the corporate and I&T environments.  Follow all company control processes to ensure commercial hardware and applications are accountable and accepted within corporate operating system baselines.  Leverage change control accounting to ensure Free and Open-Source (FOSS) applications are accepted. 
• Work with company accounting and financial managers to procure information systems items, as necessary.
• Maintain optimal inventory and control of all corporate and highly specialized information and network assets.  Work to ensure property control processes are followed to ensure inventory accountability. 
• Develop scripts and Ansible roles and playbooks (as a function of software configuration management) to be used as part of the automation process.  Submit to and participate in the code review process, working with Software/DevOps Engineering to both provide and accept adequate feedback and affect changes to scripts/files/roles.
• Provide weekly status/activity reporting to both Chief Data Officer and Information Systems Senior Manager.

REQUIRED QUALIFICATIONS: 

• Provide advanced support of a diverse array of operating systems across platforms: Linux (Debian-based and RHEL-based distributions), macOS, and Windows.
• Create interoperability between different operating system architectures within the corporate and I&T application boundaries.
• Understanding of various networking technologies and the ability to provide logical network implementations. Understanding of routing, switching, access-control, and LAN/VLAN/WLAN methodologies.
• Understanding scripting languages (BASH/Shell/YAML).  Development of scripts consistent with automation processes.
• The ability to develop Ansible roles and playbooks and submit them to source control for review and subsequent release into host configuration deployments.
• Advanced hardware and network troubleshooting/resolution.
• Knowledge of cloud technologies to include Microsoft Azure (Azure Active Directory) and Amazon Web Services (EC2, ECS, EKS, ECR, RDS, SES, S3, CloudFormation, etc.).
• Knowledge of IdP/SAML integration.
• Fundamental/conceptual knowledge of virtualization, containerization, micro-services, and IaaS /PaaS/SaaS services.  The ability to integrate these service types gracefully into the corporate and I&T processes.
• Understanding of continuous integration/delivery and source control services, support, and deployment.
• The ability to troubleshoot software and OS issues through data aggregation/log review.
• Coordination of project, activities, and work for the engineering programs.
• The ability to effectively communicate orally and in writing.  The ability to provide and ratify documented and accepted process as part of the security plan operating procedures (standard and local).
• Minimum of 10 years’ experience in System Administration, DevOps, cloud, and network support. 
• CompTIA Security+ certification and the ability to maintain DoD 8570.01 IAT/IAM certification.
• The ability to hold and maintain a security clearance.

At Quantum Space, we believe that diversity in all its forms enriches us and helps us deliver on our unique mission. We respect the need for work-life balance and offer flexible working arrangements to suit individual needs. Come join us and help shape the future of space technology!

We offer competitive compensation, benefits and a flexible work environment including:

• Comprehensive medical, dental and vision plan options
• Generous employee leave + parental leave
• FSA (Flexible Spending Account)
• 401(k) matching program
• Equity sharing

Quantum Space is an Equal Employment Opportunity Employer as defined by the EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, gender, age, sexual orientation, gender orientation, physical or mental disability, veteran status, genetic information, citizenship, or any other federal, state, or locally protected class.  

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. 

Quantum Space is an Equal Employment Opportunity Employer as defined by the EEOC. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, national origin or ancestry, gender, age, sexual orientation, gender orientation, physical or mental disability, veteran status, genetic information, citizenship, or any other federal, state, or locally protected class.

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