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Marketing Associate

Quanta Staffing Solutions North Olmsted, OH

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

JOB RESPONSIBILITIES

  • Minimum 2 years in a customer service role
  • Order entry: posting and updating of standard customer orders and non-warranty work orders into SAP
  • Helping manage and maintain SalesForce data, including input, identifying opportunities and running reports
  • Picklist & delivery preparation: creation of order pick lists for shipping of orders to clients, and delivering those pick lists to the shipping and receiving department
  • Invoicing: creating order invoices and ensuring delivery to client; maintaining distribution method of invoice; following-up on past due accounts
  • Returns & Credits: receiving returns, updating SAP and posting credits into SAP
  • Distributor & Sales Support; providing general sales and customer support as needed
  • Backup the CFO as needed on A/R tasks, including following-up on past due accounts, check deposits and check posting
  • ERP experience: SAP preferred but other systems acceptable
  • Webstore back-end customer service
  • Must demonstrate superior organizational, time management and customer service skills
  • Provide accurate and timely communication internally and to external customers
  • Proficient computer skills, such as, spreadsheets, word editors, and databases
  • Ability to interact comfortably with all levels of customers and management
  • Must demonstrate the ability to multi-task and handle fluctuations in customer service demands while working both independently and in a team environment
  • Ability to work under stress/pressure to meet deadlines and objectives
  • Proactively support technical support team, operations and finance for customer and end-user initiatives across job function lines
  • Must be reliable, dependable and hardworking
  • Strong desire, attention to detail and willingness to learn
  • Must know Microsoft Office (Word, Excel)
  • Performs other related duties as required or assigned

 

PERSONAL QUALITIES

  • Detail Oriented – Ability to be hands on and personally resolve and/or manage on-going customer related issues or details.
  • Problem Solving – Demonstrated ability to be hands-on and proactively resolve customer related issues.
  • Strong Interpersonal Skills - an ability to function in a collaborative and collegial environment; sensitivity to others; high integrity; good judgment; able to relate to, and generate trust with clients and co-workers. Viewed as a strong team player.
  • Customer Centric – puts the customer and their needs at the center of the work of customer service. Is an advocate for customer issues and needs across Keyline USA.
  • Team Player – ability to work collaboratively in a small team environment.

Reports to Director of Customer Service

Experience with ERP systems like SAP and CRM systems like SalesForce or another CRM program are a plus

 

BENEFITS

  • Competitive Salary
  • Paid Time Off and Holidays
  • Health, Dental, Vision, Life, 401K with match and Long Term Disability Insurance
Company Description
Quanta is an international leader in staffing & executive recruitment services. Our specialty is locating exceptional employees for our clients within the aviation, aerospace, engineering, technical automation and many other product & service industries. From successful international recruiting operations in five countries the United States, Italy, Switzerland, Romania and Czech Republic our team continues to produce proven results and earn the respect of our national and international clients and candidates.

Candidates seeking all types of technical positions, clients looking to fill positions within aviation or related fields all realize that Quanta is not your ordinary recruitment firm. Quanta is a group of staffing specialists who are remarkably easy to work with, credible, trustworthy and loyal partners who will understand and implement your specific requirements rather than simply sell you a staffing solution.

At Quanta, our focus is not only on matching career opportunities with top industry candidates; its building and maintaining long-term relationships with clients and candidates. At the heart of those relationships are some practical policies. For instance, we believe in offering competitive wages to our internal & external employees and will always derive mutually beneficial agreements with our corporate clients. And we go beyond expectations to understand not only your current staffing requirements, but also acquire a complete understanding of your core products, culture and assess the competitive markets in which you compete.

The way we view it, you have multiple options to locate employment opportunities or to fill positions. With Quanta, we provide a high level of responsiveness, employment consultation, recommendations, implementation and results. A partner you can count on, whenever you need us.

Quanta Staffing Solutions

Why Work Here?
Work with a great team at a growing company

Quanta is an international leader in staffing & executive recruitment services. Our specialty is locating exceptional employees for our clients within the aviation, aerospace, engineering, technical automation and many other product & service industries. From successful international recruiting operations in five countries the United States, Italy, Switzerland, Romania and Czech Republic our team continues to produce proven results and earn the respect of our national and international clients and candidates. Candidates seeking all types of technical positions, clients looking to fill positions within aviation or related fields all realize that Quanta is not your ordinary recruitment firm. Quanta is a group of staffing specialists who are remarkably easy to work with, credible, trustworthy and loyal partners who will understand and implement your specific requirements rather than simply sell you a staffing solution. At Quanta, our focus is not only on matching career opportunities with top industry candidates; its building and maintaining long-term relationships with clients and candidates. At the heart of those relationships are some practical policies. For instance, we believe in offering competitive wages to our internal & external employees and will always derive mutually beneficial agreements with our corporate clients. And we go beyond expectations to understand not only your current staffing requirements, but also acquire a complete understanding of your core products, culture and assess the competitive markets in which you compete. The way we view it, you have multiple options to locate employment opportunities or to fill positions. With Quanta, we provide a high level of responsiveness, employment consultation, recommendations, implementation and results. A partner you can count on, whenever you need us.

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31336 Industrial Pkwy ste 3

North Olmsted, OH
USA

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