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Customer Service Representative

Qualprint
Pittsfield, MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Qualprint is growing! We are currently looking to add a dynamic Customer Service Representative to our sales staff. The person should have a previous background providing exceptional customer service.

The Customer Service Representative (CSR) is the primary contact for external and internal customers – responsible for making judgments and discretionary decisions that affect the operations of the organization and effectively communicates those judgments and decisions to the customer. The CSR is also responsible for appropriately communicating customer requirements to the manufacturing team, in accordance with company policies and procedures.

The CSR position is in place to allow the Account Executive time to meet with clients (both current and prospective) and develop prospecting plans. It is the job of the Account Executive to attain new clients, retain current clients, and bring in revenue for Qualprint. It is the CSR’s job to ensure that the jobs that are brought in get done on time and according to specification.

Must be detail-oriented, able to manage multiple projects and have a knack for problem solving. Experience or knowledge of the print industry a plus!

Company Description
Qualprint has been helping brands win the moment for almost 60 years. Our award-winning strategy is simple. We can bring any idea to life with our complete suite of the world's best production and finishing technologies - HD scanning, digital and offset UV printing, LED curing, die cutting, embossing, foil stamping, laminating, mounting and more. Then we get it where it needs to be with our in house fulfillment capabilities including print-on-demand, personalized and blind shipments, complete mail house services - support by hi-tech fulfillment centers nationwide. Getting the moment right to help our customers win the sale is all about the quality of what the buyer sees. We put the quality in our print. We are Qualprint!

Qualprint

Why Work Here?
Internationally recognized print company in the heart of the Berkshires!

Qualprint has been helping brands win the moment for almost 60 years. Our award-winning strategy is simple. We can bring any idea to life with our complete suite of the world's best production and finishing technologies - HD scanning, digital and offset UV printing, LED curing, die cutting, embossing, foil stamping, laminating, mounting and more. Then we get it where it needs to be with our in house fulfillment capabilities including print-on-demand, personalized and blind shipments, complete mail house services - support by hi-tech fulfillment centers nationwide. Getting the moment right to help our customers win the sale is all about the quality of what the buyer sees. We put the quality in our print. We are Qualprint!

Address

3 Federico Drive

Pittsfield, MA
USA

Industry

Business

Website

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