Director of Operations
Quality Cancer Care Alliance Network National, WA
- Expired: May 25, 2019. Applications are no longer accepted.
Job Description JOB SUMMARY : The Director of Operations position provides the management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. The position accomplishes this through a respectful, constructive and energetic style, guided by the objectives of the company. This position is responsible for providing direction and management of day-to-day operations of the organization and is administratively responsible for various departments as assigned by the President/CEO with the direction of the Board.
Supports and adheres to the Quality Cancer Care Alliance Compliance Program, to include the Code of Ethics and Business Standards. JOB DUTIES AND RESPONSIBILITIES : To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. Administrative: 1. Provide day-to-day management to QCCA Network (including subsidiary division of IQ Oncology) with its mission and core values. 2.
Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of QCCA CIN and IQ Oncology. 3. Ensure development and establishment of policies and procedures and their adequate execution, compliance and update with the direction from President/CEO and BOD. 4.
Ensure adherence to legal requirements and government reporting regulations. Continually monitor exposure of the organization. 5. Facilitate committee work with needs for data and interfacing with other organizations as called upon to do. 6.
Implement and execute strategic plans as approved by QCCA BOD and in collaboration with President/CEO and IQ Oncology CBDO. 7. Responsible for business licenses, regulatory compliance for operations, business contracts and other documents relating to Local, State and federal requirements. 8. Provide advanced analytics to administration and management to aid in strategic company decisions and department planning. 9.
Motivate and help lead a high-performance management team; attract, recruit and retain required members of the executive team not currently in place as needed; provide mentoring as a cornerstone to the management career development program. 10. Collaborate with the management and executive team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the organization. 11. Enthusiastically embrace QCCA’s Mission, vision and values.
Contribute as a member of the QCCA leadership team in the development of a shared vision. 12. Performs all other duties/responsibilities as necessary or assigned. MINIMUM JOB QUALIFICATIONS: To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job. Formal Education, Certification/Licensure, and Prior Experience: Advanced degree in Health Care and/or Administration or Business Administration or related field preferred. Minimum of 10 years of progressive organizational leadership experience. Must have evidenced a strong ability to lead teams and maintain positive professional relationship.
Strong working knowledge of clinic operations, physician group practices, financial management, cost analysis, information systems and insurance contracts. Broad knowledge of the trends in health care and their implications. Previous experience in oncology preferred Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the: Adaptability : ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation Analytical Ability : ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data Technical Ability : working knowledge of: Basic computer hardware to include monitor, keyboard, mouse, and printer Microsoft Windows operating systems and Microsoft Office software Internet software Basic office equipment to include telephone, photocopier, fax machine Dependability : ability to follow instructions, both in written and verbal format; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary Interpersonal Skills: ability to maintain satisfactory relationships with others; ability to provide excellent customer service in every situation Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions Language Ability : ability to read and comprehend instructions, professional correspondence, reports, policies, procedures, safety rules; ability to write professional correspondence, reports, procedures; ability to effectively present information and respond to questions from groups of co-workers, management, and the general public and in one-on-one situations Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute percent; ability to draw and interpret graphs Coordination of Eyes, Hands, and Feet : ability to coordinate eyes, hands, and feet with each other in response to visual stimuli Problem Solving Ability : ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature Quality Management : ability to complete duties, on time and with absolute precision: ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance; ability to generate ideas to improve and promote quality in work Reasoning Ability : ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with practical problems involving several concrete variables in standardized situations Physical Abilities: To perform this job successfully, an individual must be able to: Regularly: sit, grasp, reach, bend, stoop/crouch, talk, and hear Occasionally : stand, walk, lift up to 30 pounds, pull/push up to 30 pounds, carry up to 30 pounds Vision: clearly see up to 5 feet with or without corrective lenses WORKPLACE ENVIRONMENTAL CONDITIONS: While performing the essential duties/responsibilities of this job, the employee will not be exposed to any workplace environmental conditions caused by extreme noise, heat, cold, workplace hazards, atmospheric dusts/fumes/vapors/mists, pathogens, or toxic chemicals
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