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Work from Home Chat & Phone Sales

Qualfon Twin Falls, ID
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

100% Remote Work from Home position that will include virtual training from your home.

MUST BE LOCATED IN THE STATE OF IDAHO.

We are looking for experienced and confident phone agents who are adept in both customer service and sales skills.

Do you have great computer skills? Do you thrive on multi-tasking? Do you love helping others?

If so, we are searching for you! Our elite client demands the best! Come join our team where excellence and high performance is recognized!

We offer a fantastic earning potential!

Our Top Performers can earn up to an additional $1-6 hourly on top of base pay!

Our Qualfon Mission:

Our mission is to be the Best and make each person’s life better to pursue their total vocation, create and ever-growing number of career development opportunities, and be the partner of choice for all our clients.

  • Further your education and earn a college degree through our Qualfon University scholarship program
  • FREE access to personal and professional support through the Qualfon non-denominational chaplaincy program
  • Medical, dental benefits, vision and life & accident insurance for full time employees
  • Opportunities to earn additional income through incentives
  • Paid time off
  • We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values

What you will be doing

  • Be highly driven to reach the many incentives and cash commission bonuses we offer
  • Be energized and thrive in a fast paced, high energy, and fun environment
  • Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products
  • Follow up customer calls where necessary
  • Track your productivity
  • Maintain composure in escalated situations

Technical & System Requirements:

• You will need a computer

• Upload speed of 3 Mbps; Download speed of 10 Mbps

• Internet service provider (ISP) must be highly stable with 1% or less packet loss and latency under 100ms

• A noise cancelling USB port headset

• Quiet work-at-home environment free of interruption and distraction

• Must have Cell phone or tablet

• High speed Internet via wired ethernet connection, NO Wifi, Satellite or Hot spot

What skills you will need

  • Minimum one year previous call center or prior work at home experience required
  • MUST reside in the state of IDAHO ONLY
  • Ability to attend paid virtual classroom training program
  • Self-motivated and able to work independently
  • Ability to multi-task in several computer applications at once while holding a conversation with a customer
  • Strong research/problem-solving skills
  • Ability to be flexible & accommodate change
  • Strong ability to communicate articulately and succinctly both verbally and in writing, along with Excellent listening skills
  • High energy
  • Passion to meet or exceed performance goals

 

To Fast Track your application, please log onto a computer and take this assessment.

Eskills link
https://es.eskill.com/es/quiz/?testId=7c4c59887f8223b5
 

Company Description
Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs.
Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Qualfon

Why Work Here?

Opportunities for career advancement!

Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Address

1201 W. Ironwood Dr. Coeur d'Alene
Twin Falls, ID
USA