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Remote Customer Service Representative

Qualfon Schertz, TX

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Qualfon is actively hiring customer service professionals to work from home fielding inbound calls from our customers. Remote opportunities are available.

Pay $11/hr

Our Mission:

Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

  • Further your education and earn a college degree through our Qualfon University program
  • FREE access to personal and professional support through the Qualfon Care Coaches’ program
  • Medical, dental benefits, vision and life & accident insurance for full-time employees
  • Competitive wages
  • Opportunities to earn additional income through incentives
  • Paid time off
  • We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values
  • Qualfon is dedicated to ensuring all team members have Fun@Work!

What you will be doing:

  • Answer incoming calls and assist customers
  • Research information in databases to resolve customer issues
  • Maintain composure in escalated situations
  • Operate accurately and efficiently in a fast-paced environment
  • Handle multiple responsibilities at one time

What skills you will need:

  • At least 1 year of previous Customer Service experience
  • Successful completion of required program testing
  • Typing speed of 25 WPM with 90% accuracy required
  • Ability to multi-task efficiently
  • Computer knowledge in Windows-based application required
  • Strong ability to communicate articulately and succinctly both verbally and in writing
  • Manages emotions and maintains positive energy
  • Passion for meeting or exceeding performance goals

Job Type: Full-time

COVID-19 considerations:
We are 100% compliant with social distancing and safety first for all of our team members in all of our locations and offer flexibility for remote opportunities as necessary

Company Description
Dialog Direct, a Qualfon company, is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

Qualfon

Why Work Here?
Lots of opportunities for growth & career advancement!!!

Qualfon is on a mission! Qualfon’s mission is to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients. · Further your education and earn a college degree through our Qualfon University scholarship program · FREE access to personal and professional support through the Qualfon Care Coaches’ program · Medical, dental benefits, vision and life & accident insurance for full-time employees · Competitive wages · Opportunities to earn additional income through incentives · Paid time off · We lead by example to ensure our amazing team members and supervisors embrace and live the Qualfon Mission & Values · Qualfon is dedicated to ensuring all team members have Fun@Work!

Address

8415 Data Point Dr. San Antonio

Schertz, TX
78154 USA

Industry

Business

View all jobs at Qualfon