Full Time Customer Service Sales Position ! APPLY TODAY !, Harlingen, TX
FUN AT WORK?.......YES it’s a real thing!!!
We are an Inbound Call Center providing support for major companies.
INTERVIEW TODAY and could start working next week!
*Walk-Ins Welcome Monday - Friday 9:00 a.m. -4 :00 p.m.
We Offer: Competitive hourly wage, plus generous incentives, competitive benefits package, Paid Time Off and continuing education with our Qualfon University!
As an Agent Representative you will:
•Handle and respond to inbound phone calls via telephone and occasional email inquiries
•Maintain and promote a positive attitude
•Demonstrate the ability to create, add, edit and troubleshoot within the client computer system
What You Will Need to Succeed:
•Amazing customer service and insights
•Ability to accept inbound calls and apply empathetic customer service support
•Experience in a customer support environment is preferred (retail, hospitality, restaurants, etc.)
•Ability to communicate effectively via telephone and email by utilizing active listening and clearly speaking to customer
•Ability to efficiently navigate and multi-task computer systems such as email, and client computer programs
•Ability to attend 100% of our paid training program, without absences. Depending on the department, training is 2-4 weeks long.
•Must be 18+ years of age to apply
•High school diploma or equivalent required