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Customer Service & Sales Specialist

Qualfon Coeur d'Alene ,ID
  • Posted: over a month ago
  • $10 to $16 Hourly
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision, 401k
Job Description

 

We invest and grow your potential to be come the best you can be in customer service & sales!

We are looking for consistent hard workers who like talking with and helping people!
We want you to help customers calling YOU for help purchasing a music service.
Everyone likes music, right!?!
Build customer relationships by listening to their needs and then offer different options as solutions.
Be passionate about serving and helping others!

Reach out to us to see if you’re a good fit for our high performing team!

Skills needed:

· Smiling as you speak with our customers, so customers can hear you smile!

· Passion for helping others

· Hard working: your hard work will pay off… literally!

· Team player: our team is looking to grow with enthusiastic new team members

· Coachable: be open to mentoring, training, and coaching

How we support our Qualfon family members:

· We invest in you: free online skill building seminars and hugely discounted continuing education opportunities with our Qualfon University, to earn online business degrees at all levels

· We have staff whose only job is to make sure you have fun at work with activities, contests, community volunteering opportunities

· Your whole wellness is important to us: on-site meditation room, 24/7 crisis support, even a Life Coach!

· We mentor your personal and professional development to grow you to promote and advance within our company, with our Stairway Program

· Paid Training

· So many opportunities to earn generous cash incentives on top of your hourly wage

· Paid time off, health, dental, vision benefits, and 401k

“Be the Best. Make Each Person's Life Better.”

Company Description
Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs.
Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Qualfon

Why Work Here?

Great opportunity to advance your career!

Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Address

Coeur d'Alene, ID
USA

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