Skip to Main Content
← Back to Jobs

Chat Sales & Customer Service Agent

Qualfon Coeur d'Alene, ID
  • Posted: over a month ago
  • $12 to $20 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?

If so, we are searching for you! Our elite client demands the best! Come join our team where excellence and high performance is recognized! Our chat agents answer chat communications, identify customer needs, and then place a follow up call to individualize and finalize orders. Answer customer reach outs and finish with great customer service in both chat and phone conversations with the opportunity for multiple commission and incentive bonuses!

We are an inbound call center - That means that customers are contacting you for help! Selling means simply answering calls and helping the customer to decide what products and services they need!

We offer a fantastic earning potential!
Our Top Performers AVERAGE $16- $20 hourly!
Contact us to see if you qualify for an interview!

Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.

What you will be doing:

· Highly driven to reach the many incentives and cash commission bonuses we offer

· Be energized and thrive in a fast paced, high energy, and fun environment

· Answer chats and respond to emails and phone calls to listen and identify a customer’s need

· Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products

· Follow up customer calls where necessary

· Track your productivity

What skills you will need:

· Be reliable in attendance, those who ‘Show up, Go up’!

· Ready to be challenged by goals and a high standard of professionalism

· Have a growth mindset and be excited about learning new things!

· Be flexible with the working schedule; may be expected to work weekends, holidays and events

· Have a high competency with PC based internet and knowledge of customer service principles and practices

· Excellent data entry and typing skills, 35 words per minute

· Eighteen (18) years of age or older on or before hire date

· Motivated to rise in responsibility and advancement

· Must love FUN!!!

Job Type: Full-time

Salary: $12.00 to $20.00 /hour

Qualfon

Why Work Here?

A fun culture with great people to work with!

Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. We offer a full suite of customer lifecycle services including sales, customer care, technical support, and retention programs, and we are experienced at operating large client programs across multiple geographies. Qualfon also supports a variety of communication channels including voice, chat, email, IVR, social media, and blogs. Qualfon's employee retention is often two times the industry average, which provides our clients more value with better quality at a lower price. The secret to our highly tenured and engaged workforce is simple: It's about people. We focus on what matters to our people, and that is their work life, plus their family, friends, community, spirituality, and health. We invest in the well-being of our people and, in return, they take better care of customers, clients, and our communities. With our mission to Be the Best BPO and Make People's Lives Better, Qualfon is consistently a top-ranking provider for clients and has helped many companies win coveted customer service awards.

Address

Coeur d'Alene, ID
USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.