Skip to Main Content

Inside Sales Representative

Qualdoc
Colonial Heights, VA
  • Expired: August 12, 2022. Applications are no longer accepted.
Position: Inside Sales Representative

Location: Colonial Heights, VA 23834

Duration: Contract-to-Hire, possibility to convert after 90 days based on performance and need

Shift: Day shift with some overtime

Pay Rate: $18.00/hr.

Pre-Employment Requirements:
  • Must pass a criminal background check (7-year felony + sex offender)
  • Must pass a pre-employment drug test (10 panels for recreational drugs and opiates)
  • Must be fully vaccinated for Covid-19
  • Must be legally authorized to work in the U.S

Job Description:
  • The Inside Sales Representative provides inside sales and customer support for our portfolio of Energy Conservation rebate programs.
  • The successful candidate will be required to pass a company background check and a separate client-required background prior to the start date.
  • Company laptop provided.
  • This is a contract position that can be extended up to 24 months.
  • In addition, there may be a temp-to-permanent hire opportunity in the future.

Responsibilities:
  • Process Energy Conservation rebate applications
  • Make outbound calls to check on outstanding applications
  • Uncover customer interests and needs, discuss Energy Conservation programs available
  • Become a subject matter expert on our portfolio of Energy Conservation programs; promote benefits
  • Discuss eligibility requirements as defined in the terms and conditions
  • Resolve customer issues and address obstacles impacting the rebate process
  • Drive continuous improvements in rebate processing and procedures
  • Coach and train trade-allys (contractors) on rebate application instructions, eligibility requirements, and standard operating procedures
  • Generate reports and excel spreadsheets
  • Partner with program lead and field representative to resolve issues and improve performance

Basic Qualifications:
  • High School Degree or Equivalent
  • Minimum of 5 years of customer service experience
  • Experience promoting program benefits
  • Data entry skills (sales, orders, claims, rebates), high data entry accuracy
  • Intermediate computer experience (Microsoft Word, Excel, and Outlook)

Preferred Qualifications:
  • Associate or Bachelor's degree is preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task
  • Strong Interpersonal skills; including the ability to quickly establish and maintain rapport at all levels

Qualdoc

Address

Colonial Heights, VA
23834 USA

Industry

Business

View all jobs at Qualdoc