Employees at Quad thrive at the intersection of thinking, making and marketing. As we continue to take the bold steps necessary to transform our offering, our goal is to provide our clients with the most powerful integrated marketing platform. We're all partners in our company, committed to do the right thing, trusting the process, innovating for the future, growing the business, believing in each other, and having a little fun along the way.
Quad is seeking a Business Analyst to be based out of our Flower Mound, TX Office. The Business Analyst is an essential role in the Marketing Innovations &
Technology team. This person should
be a visionary and creative problem solver, who is responsible for researching,
gathering, and documenting requirements with clients; and later collaborating
with team members to frame out and translate these requirements into meaningful
user experiences and strategies.
+ Provide analysis,
solution definition and contribute to product roadmaps.
understand the business issues and information challenges of client's
organization and industry.
client organization's strengths and weaknesses and suggests areas of
thought leadership when it comes to problem solving and demonstrate the
ability to envision & articulate an ideal future state for clients.
+ Consult with
clients to determine solution requirements, business processes and make recommendations
related to proposed solutions.
Requirements by leading brainstorming sessions, conducting stakeholder
interviews, performing competitive analyses, performing heuristic
evaluations, leveraging third party research and performing original
+ Create the
following analysis artifacts: business rules & requirements, use cases,
user stories, user workflows and direction to designers & engineers
Functional Requirements and Specifications such as: system/technical requirements
and user acceptance tests
+ Present complex concepts in a meaningful and concise manner
for clients, project stakeholders, team members, and end users by creating presentations to
communicate evolved processes, collaborating with internal stakeholders to
align on key messaging points, conducting interviews with team members to
understand the roadmaps for multiple products and managing versions of
collateral across multiple clients.
organizational dependencies, regulatory constraints, technical
limitations, and other factors that may impact the user experience.
risks and provide potential solutions by independently investigating new
technologies & processes and consolidating research into actionable
steps for engineering.
and collaborate with team members and clients in all stages of the project
lifecycle to: manage projects and drive delivery timelines, create
client-facing reports highlighting project status, manage project budgets and
manage/lead client meetings to cultivate Quad's relationship with them.
training to users and manage user acceptance tasks; capturing user
feedback for evaluation for leadership.
+ Help ensure
issues are identified, tracked, reported on, and resolved in a timely
+ Work with
project team for impact analysis of requirement updates.
change control and change management activities.
+ Collaborate with team members and sales to create
materials that describe the goals, benefits and functionality of Marketing
Innovations & Technology solutions.
regular status reports to managers and work with them to establish personal
goals; conducting regular meetings for continuous improvement.
+ Work in a
degree in business administration, information systems, or related field;
or equivalent combination of education and experience.
+ At least 2
years prior analyst experience strongly preferred.
problem solving skills; demonstrating the ability to analyze a business
problem, formulate a solution and articulate a future state.
of Agile Development Methodology, but able to perform in a hybrid
in managing small to medium sized projects.
skills in helping competing groups come to consensus.
+ Expertise in
modeling of business processes - both current and future.
knowledge of business process and system development.
knowledge of UI/UX standards and best practices.
verbal & written communication skills.
analytical, organizational and time management skills.
dealing with external vendors.
setting up test scenarios.
of business process modeling concepts, business systems development and
the ability to perform well and remain organized under tight deadlines for
be available and willing to work extended hours on occasion for critical
deliverables; including weekends and holidays if necessary.
understanding of remote conductivity to communicate with Quad headquarters.
+ Strong sense of
self-motivation and a team-first, can do attitude.
Project, Asana, Smartsheets, Jira, Confluence & MS Visio knowledge
is a plus.
+ Ability to
speak, read and write in the English language.
+ Knowledge of
web, internet and FTP technology.
knowledge of API management, CI/CD & DevOps is a plus.
+ Knowledge of
technical solutions and troubleshooting techniques.
with Microsoft Word, Excel, Outlook, & PowerPoint.
with Sketch, Adobe XD & InVision is a plus.
with Keynote, After Effects, Illustrator, InDesign is a plus.
+ Travel as
required by Director or Manager.
Additional Company Information:
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad/Graphics is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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