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Customer Service professional/ Weight Loss Specialist

Qluxspa Silver Spring, MD
  • Expired: over a month ago. Applications are no longer accepted.

Job Description
QLuxSpa is looking for a highly motivated individual to serve as Weight Loss Specialist/ Customer Service Professional. The ideal candidate is open to a part-time position, including weekends

Responsibilities and Duties


Maximize revenue of treatments and programs through effective customer service, scheduling and sales.
Maintain a sound treatment and retail knowledge with the ability to accurately describe benefits and prices.
Upsell current spa promotions/packages whilst ensuring uptake is recorded accurately.
Actively recommend products and provide further consultation to guests to ensure that sales are closed on product recommendations made by the therapists.
Encourage clients to return by recommending an ongoing treatment program, inviting guests to rebook.
Responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day’s work.

Obtain and accurately record all relevant guest information including contact details, credit card details and requests/preferences. Prepare all guest correspondence and administration as per brand standards and ensure excellent presentation.
Respond to all guest inquiries promptly and efficiently.
Maintain the cleanliness, presentation and organization of the reception area and treatment room at all times.
Answer telephones in a professional manner

Day to day responsibility for equipment, products, cleanliness and hygiene of the reception and other spa areas.

Maintain a high standard of appearance and personal hygiene
Always be punctual and prepared in advance of treatments.
Job Type: Part-time

Required experience:

- College Student preferred

- Bilingual Spanish a plus.

Required education:

Some college

Job Type: Part-time

Pay: $12.50 per hour +10% Commission on all sales + Tip + Educational Bonus


Why Work Here?

Great for student, and awesome benefits


1111 Spring Street, Suite 210, Silver Spring, MD, 20910
Silver Spring, MD
20910 USA