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Guest Services Rep

Q Casino
Dubuque, IA
  • Posted: over a month ago
  • $15 Hourly
  • Part-Time
Job Description

Guest Services Representative

Do you love being where the action is and interacting with people?  If so, consider our Guest Services position at Q Casino! This fun and exciting full-time position will offer a competitive salary of $15.00 per hour, and benefit package including: health, dental, vision, and short-term disability insurance, paid holidays, vacation, personal, and sick time, life insurance, and 401(k)!

Duties for this important position include:

  • Promoting guest participation in My Club
  • Taking hotel reservations, issuing vouchers and selling and redeeming gift cards
  • Exchanging and selling currency to guests 
  • Providing currency for jackpots and table fills
  • Cashing personal checks, processing cash advances and maintaining check acceptance database 
  • Redeeming coupons, vouchers, slot tickets and table game cheques


Friday: 7:00PM-3:00AM

Saturday: 5:00PM-1:00AM

If detail-oriented and customer-service driven are words you would use to describe yourself, please complete the application in person or on-line.  EOE

Q Casino


Dubuque, IA
52001 USA



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