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Customer Service Support

Pyramid Consulting Chicago, IL
  • Expired: over a month ago. Applications are no longer accepted.

Duration: 10+ Months Contract

Hours: 08:00 AM to 05:00 PM

General Description:

Bachelor’s Degree in Information Technology, Business administration or a related discipline preferred. Other combinations of experience and education that meet the minimum requirements may be substituted, as determined by management:

  • Client Support Analyst will provide complete client support services to a diverse client base.
  • This individual will be a key contributor to providing our client accounts support services through the daily resolution of system-reported and/or client concerns regarding missing or suspect traffic data.
  • This individual will also actively provide phone support to clients with questions about ShopperTrak systems, as well as field technicians to resolve technical issues at client installed locations.
  • In addition, the individual will work closely with members of the Operations Department to identify problems or inconsistencies with data and/or data analysis tools to ensure the continued accuracy of the traffic data provided.
  • This individual will also work closely with other department resources to ensure a collaborative, inviting, and inclusive work environment.

Pyramid Consulting

Why Work Here?

Growing, dynamic adminthat can provide you with unparalleled career growth potential!

At Pyramid Consulting, Inc. We Find Hidden Talent. Pyramid Consulting provides rewarding career opportunities for Business Professionals and enables our Clients to compete and win in today’s technology-driven global markets. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.


Chicago, IL
60606 USA