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Customer Service Representative

Pyramid Consulting Garden City, NY
  • Expired: 23 days ago. Applications are no longer accepted.

Job Title: Customer Service Representative
Location: Garden City, NY 11530
Duration: 3 months with long-term potential
Work timing: M-F (9 am–6 pm); 40 hours/week

Roles & Responsibilities:
• Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
• Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries.
• Initiate claims and offer subsequent status information.
• Flex your writing skills by drafting written responses to customer inquiries.

Required Experience:
• Minimum of 1 year of customer service experience or call center experience.
• Ability to prioritize workflow and handle multiple claims simultaneously.
• Strong interpersonal skills and the ability to relate to clients.
• Strong attention to detail and organization skills.

Preferred Experience:
• Bi-lingual Spanish/English is a plus.
• Proficient in Microsoft Office, specifically MS Excel and MS Word.
• Experience working in a call center environment.

Required Education:
• High School diploma
• We will teach you the ropes and other skills you need to be successful in this role

Pyramid Consulting

Why Work Here?

Growing, dynamic adminthat can provide you with unparalleled career growth potential!

At Pyramid Consulting, Inc. We Find Hidden Talent. Pyramid Consulting provides rewarding career opportunities for Business Professionals and enables our Clients to compete and win in today’s technology-driven global markets. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.

Address

Garden City, NY
USA