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Customer Service Representative Spanish

Pyramid Consulting Alpharetta ,GA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 


Position Name      Customer Service Representative Bilingual
Work Location      Alpharetta 30009
Position                 Work form home
Duration                3 Months
Pay Rate                $17.19/hr    

Position Summary
Servicing customer inquiries on various Debt Cancellation Benefits for major clients.

Essential Duties:
Benefits Call Center Representative will initiate benefits requests.
Calculate reimbursement for program fees at the appropriately demonstrated assigned authority level.
Acts as a Liaison between the Business/Resolution Analyst and customers.
Reviews and analyze what if any documentation is need to process benefits.
Receives moderate amount of in-bound calls.
Evaluates and answers customer inquiries of a moderately complex nature.
Processes benefits (claims) transactions while accessing multiple systems.
Tasks require some judgment and critical thinking skills.
Maintain details of customer’s inquiries and/or complaints and the actions taken to resolve their issues.

Required Skills and Experience:
Strong communication skills.
Ability to multi-task and manage time effectively.
Writes clearly, concisely and effectively.
Proficient in Microsoft Office Suites.
Committed to providing superior customer service.
Ability to work independently.

Company Description
At Pyramid Consulting, Inc. We Find Hidden Talent. Pyramid Consulting provides rewarding career opportunities for Business Professionals and enables our Clients to compete and win in today’s technology-driven global markets. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.

Pyramid Consulting

Why Work Here?

Growing, dynamic adminthat can provide you with unparalleled career growth potential!

At Pyramid Consulting, Inc. We Find Hidden Talent. Pyramid Consulting provides rewarding career opportunities for Business Professionals and enables our Clients to compete and win in today’s technology-driven global markets. Founded in 1996 and headquartered in Atlanta, GA, Pyramid supports our Client partners around the world, including the United States, Canada, United Kingdom*, European Union* and India* through a combination of local offices and global delivery.

Address

Alpharetta, GA
30009 USA