Role : Customer Service Representative I
Location : Las Vegas, NV 89119
Duration : 3 months
Job Description :
· Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry.
· Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports.
· Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports.
· Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input.
· May also be required to answer inbound customer calls on an as-needed basis.