Customer Service Rep

Job Description

Immediate need for a talented Customer Service Rep. This is a 06+ Months contract opportunity with long-term potential and is located in Deerfield Beach,FL(Onsite) . Please review the job description below and contact me ASAP if you are interested.

Job ID: 23-08745

Pay Range: $15 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Handles customer service inquiries and problems via the telephone, recording consistent problem areas. May include minimal selling or promotion of products or services.
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• Receive orders via telephone and fax from customers and sales personnel for manual entry into order entry system.
• Obtains management approval for orders on allocated or "frozen" products.
• Enters and tracks special type orders including pick-up & send, warehouse breakage, customer un-saleables and return authorizations.
• Input changes submitted by CAMs for Sam's and Costco.
• Input customer's "Hardcoding" for sales personnel.
• Assist the Inventory Control manager with data entry on inventory counts.
• Assist accounts receivable with updating expired permits, verify customer release from states list filing and mail-outs (periodically).
• Assist with distribution of incoming mail.
• Functions as primary relief for the switchboard operator.

Key Requirements and Technology Experience:

• High school diploma; one to three months related experience, and/or training preferred; or equivalent combination of education and experience.
• Ability to work overtime.

Our client is a leading Supply and Chain industryType and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply today for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#atl