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Relationship Manager

PuroClean of Wilton Wilton, CT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
This is a remote part time position however, regular driving in Fairfield County and Westchester County is a requirement.

Job Position Description:With a ‘One Team’ mentality, you will be responsible for promoting, developing, and managing relationships with centers of influence in our communities. Using a consultative approach, you will discuss and elaborate on franchise services offered in our assigned territory. As a Relationship Manager you will be responsible to grow and develop our client base by utilizing a systematic process to identify new prospects and routinely contact and follow-up with them so we are always top of mind! You will conduct repetitive contact calls and visits to build and foster productive working relationships. One of your goals will be to educate our clients and centers of influence on the PuroClean® way and demonstrate why we are the premier cleaning and restoration company. You will regularly monitor and follow-up on all jobs that have come in from your efforts, ensuring client needs are met. You will have foresight and be able to identify potential concerns prior to them coming up. You will be responsible for established sales goals, making sure they are met or exceeded. You will need to keep our client base diverse and constantly growing. You will make sure that both internal and external communications are timely and effective. A PuroClean® Relationship Manager takes pride in going above and beyond client expectations during their time of need by providing world class service. Our service sets us apart from our competitors in the industry.

You will be the face and representation of our company and brand. You will make a difference in people’s lives during their time of need everyday!

  • Building brand awareness, promoting the ‘One Team’ culture and having a genuine willingness to make a difference in your community through service.
  • Communicating and building relationships with customers, clients, and centers of Influence.
  • Generate revenue through effective consultative and objective to objective marketing.
  • Build, maintain and service a ‘top 25 client’ list and set up lunch and learns also promote continued education courses.
  • Develop a clear knowledge base by understanding production, estimating, and all aspects of the PuroClean® business.
  • Understanding, adhering to and promoting safety and guidelines while in the office and traveling.
  • Follow and adhere to our dress code.
Company and Culture:PuroClean® of Wilton | Ridgefield, is a leader in emergency property restoration services, we help families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. Often this is one of the worst days in people’s lives. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our clients, communities, and each other during times of need.PuroClean® of Wilton | Ridgefield is driven and guided by the following values and mission:

Core Values: 
  • Servant Leadership.
  • Extreme Ownership.
  • Active Collaboration. 
  • Perseverance. 
  • We model integrity, honesty and thoroughness in everything we do. We are sensitive to our clients' desires and dedicated to their satisfaction.
  • PuroClean® is a safe place to work and experience personal and spiritual growth. We encourage one another in our strengths and support one another in our weaknesses.
  • Our goal at PuroClean® is to be the leading restoration company in the industry therefore we are committed to continual and essential training for our team.
  • We persist and preserver without exception.
  • Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message’. Enjoy having conversations and getting to know people.
  • Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
  • Comfortable with setting up and running appointments, educational classes and community events in a group setting (support will be given).
  • Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting. Remember, you will be representing the company and brand!
  • Serve your community in their time of need. ‘Servant Based Leadership’.
  • Learn and develop new professional skills in a fast-paced environment.
  • Be a part of a winning team with the ‘One Team’ mentality. We serve together.
  • This position is eligible for quarterly bonuses based on generated revenue / revenue growth.
  • Competitive pay, benefits, flexible remote hours:
    • Profit Sharing Plan Eligibility (depends on time worked).
    •  Paid Time Off (PTO).
    • Professional Development Assistance / Paid Training.
    • Additional benefits and perks based on performance and employers’ policies.
  • Must pass background check and drug test.
  • Valid US driver’s License.
  • Must have means of transportation.
  • Provide references.
We are proud members of The Greater Norwalk Hispanic Chamber of commerce:

We want to make sure PuroClean® of Wilton | Ridgefield is the right place for you and your career. If you are interested in this role and joining our family post for the position, you will then be prompted to take an assessment. Once the assessment is complete, we will follow up with the next steps in the interview process.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.

PuroClean of Wilton


Wilton, CT
06897 USA



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