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Cosmetic Dermatology Call Center Lead / Supervisor / Manager

Pure Dermatology Newport Beach, CA
  • Posted: over a month ago
  • $13 to $16 Hourly
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Medical, Surgical & Cosmetic Dermatology Office in Newport Beach is seeking an outgoing, personable, and enthusiastic individual for a position as a Call Center Representative Lead. Seeking someone who brings a smile to every day and to every person, is self motivated, driven, caring, and a team player committed to providing excellent customer service. Outstanding phone etiquette and Medical Office experience preferred.

Job Essentials:

This individual will be the first voice that a patient hears in our practice. The position requires excellent phone and listening skills, and an ability to educate prospective/existing patients about the services provided by the practice. This person must be able to multi-task, treat patients and staff with friendliness and respect, willing to learn, detail oriented, punctual, reliable and work well with others.

Job Responsibilities:

- Answering incoming calls/messages with a professional and courteous demeanor

- Verifying insurance information

- Scheduling new and existing patients

- Taking initiative to improve operations & patient experience

- Maintains clean & organized work station/lobby

- Scanning & uploading documents

Pure Dermatology

Address

Newport Beach, CA
USA

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