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Customer Service Representative

Public Storage Lewisville, TX
  • Expired: September 17, 2019. Applications are no longer accepted.

Excellent Customer Service

  • Provide outstanding customer service; recommend storage solutions and assist them with their storage needs
  • Welcome customers and make their move-in a positive experience through friendly interaction and knowledgeable guidance
  • Take pride in the appearance of your property; maintain a clean and debris-free location for a great customer experience
  • Consult and sell Public Storage packing and moving supplies

Day-to-Day Business

  • Work independently or with other team members at multiple locations
  • Days will consist of a mix of customer service and property upkeep
  • Make customer calls regarding their account, collections and other items; document notes on the computer system
  • Conduct daily physical storage unit inspection; confirm inventory availability and ensure spaces are secure and/or ready to rent
  • Manage, audit, balance cash drawer; prepare and make daily deposits
  • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience
  • Partner with District Managers and other team members to exceed company goals and expectations

BENEFITS

  • Hourly rate of 12.00
  • On-site company housing at many locations
  • Extensive paid training and coaching plans to grow your interpersonal and business skills - we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Next level roles and career opportunities throughout the United States

 

Qualifications: Successful candidates come from a variety of customer-centered environments including retail, restaurant, fast food or other service based companies Minimum one year of customer service and/or sales experience Energetic, outgoing and delivers service with a smile Strong communication, problem solving and time management skills Valid and current driver's license with reliable personal transportation used during the work day Can work from 9:30 am to 6:00 pm any day of the week, including weekends and holidays Adaptable - comfortable working alone or with other team members at multiple locations Proficient in Windows-based computer programs and data entry such as account notations and balancing daily transactions Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows

Public Storage

Address

Lewisville, TX
USA