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Office and Patient Coordinator Geriatric IOP

Psychiatric Medical Care Mesquite, NV
  • Expired: over a month ago. Applications are no longer accepted.

Job Purpose

The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions’ patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator’s responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service.

3 Cs:

Care – Provide the best possible patient care

Compliance – Ensure the program operates within all regulations

Community – Become a wonderful addition to your local community

Care: All employees are expected to provide the best possible patient care

- Ensure patient care needs are met while at the program

- Ensure completion of the Census report as directed

- Assist patients with completion of consents and patient admission process as directed

- Take patient vital signs as directed

- Complete the daily nursing checklist form as directed

- Assist patients in performing the sit to stand test as directed

- Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur

- Participate in treatment team meetings and coordination of care

- Coordinate meals and snacks for patients

- Complete medical records including filing and form tracking

- Responsible for inventory of supplies, cleanliness, group room setup

- Responsible for refrigerator logs and necessary action steps for temperature variances

Compliance: Ensure the program operates within all regulations

- Comply with 25-point check list

- Comply with all regulations

- Perform billing functions required for the program as directed

- Ensure patient insurance verification and complete monthly insurance verification forms as directed

Community: Become a wonderful addition to your local community

- Demonstrate an understanding of community education definitions and activities.

- Participate in customer service training as it relates to community integration.

- Participate in community analysis

- Keep up to date community education contacts as directed

- Participate in cohesive team environment to ensure program success


- Education: High School Diploma or GED

- Certification: CNA, MA or LPN preferred

- Experience: experience in providing care to older adults in hospital or nursing facility environment

- Experience performing secretarial or clerical duties, working with computers and electronic medical records

- Good driving record, comfort with transportation and driving a van

- Experience transporting patients, preferred but not required

- Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments

Working Conditions

Incumbent will be exposed to virus, disease, infection from patients

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients.

Direct Reports

This position has no direct reports


- Monday through Friday schedule

- No after-hours call

- Competitive salary and benefits

- Diverse roles including clinical, leadership, and community liaison

- Matching 401K with immediate vesting

Psychiatric Medical Care

Why Work Here?

Amazing Senior Leadership team, opportunites for growth, great culture

About Psychiatric Medical Care Founded in 2003 and based in Nashville, TN, Psychiatric Medical Care (PMC) is a leading behavioral healthcare management company focused on addressing the needs of rural and underserved communities. Operating in more than 25 states, the company manages both inpatient psychiatry units and intensive outpatient psychiatry programs within hospitals. PMC also provides telepsychiatry services across a variety of clinical settings. The company's programs provide evaluation and treatment for patients suffering from behavioral health issues including depression, anxiety, PTSD, and other mood and cognitive disorders. For more information, visit


Mesquite, NV
89024 USA