Order Entry Supervisor
Provisur Technologies
Mokena, IL
Expired: May 24, 2023
Applications are no longer accepted.
- Full-Time
Description
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to locations around the world. As a global leader with a close-knit family feel, we take pride in taking care of our people. Check out our videos at jobs.jobvite.com/provisur and see for yourself!
The Order Entry Supervisor will oversee and direct the administrative functions and operations of the order entry staff in Mokena, IL. You will also provide support for daily processing of order entry for the Further Processing and Slicing business units, assist with RMA's and repair orders as necessary.
What You'll Do:
Who You Are:
What You'll Need:
What You'll Enjoy:
Provisur is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person's age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.
Provisur is an industry leader that pushes the boundaries of ingenuity, bringing precision-engineered food processing equipment, aftermarket parts and service to locations around the world. As a global leader with a close-knit family feel, we take pride in taking care of our people. Check out our videos at jobs.jobvite.com/provisur and see for yourself!
The Order Entry Supervisor will oversee and direct the administrative functions and operations of the order entry staff in Mokena, IL. You will also provide support for daily processing of order entry for the Further Processing and Slicing business units, assist with RMA's and repair orders as necessary.
What You'll Do:
- Ensure order entry staff processes quotes and orders (and shipments as assigned) within departmental guidelines. Provide leadership and guidance to the team.
- Develop a deep knowledge of the current process and procedures and identify process inefficiencies and implement corrective actions to improve order velocity and accuracy.
- Resolve order issues and disputes; directly interface with the customer to ensure a satisfactory resolution.
- Manage and maintain SOPs and metrics for all order entry functions.
- Train, coach and develop subordinates with manager, set annual goals using Success Factors for subordinates and prepare annual performance evaluations. Conduct weekly meetings with staff.
- Prepare, analyze and distribute queries/reports for Order Fulfillment and for other departments as requested.
Who You Are:
- A strong leader with good communication skills and enjoys working with a team
- A thinker who enjoys solving challenging problems and finding effective solutions
- A lifelong learner with a passion for continuous improvement
What You'll Need:
- Associate Degree in related field recommended but not required.
- Three years' experience in customer service or order fulfillment and warehouse
- Supervisory experience preferred.
What You'll Enjoy:
- Healthy work/life balance
- Cross-training, ongoing skill development, and continuing education assistance
- A robust benefits package with great health, dental, vision, and life insurance, employee referral bonuses, and even pet insurance!
- A hybrid work policy and ample paid time off (PTO)
- Retirement savings (401k) opportunities
- Matching gifts on charitable contributions
Provisur is a proud Equal Opportunity Employer (EOE) and provides an environment of diversity, equality, and inclusion (DEI) to all employees and applicants, regardless of a person's age, race, color, physical or mental disability, genetic information, gender, gender identity or expression, marital status, medical condition, ancestry, military or veteran status, national origin, religion, religious creed, sex, sexual orientation, or any other protected status under federal, state, or local law.
Address
Provisur Technologies
Mokena, IL
USA
Industry
Transportation and Storage
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