Operations Manager

Summary:

Our award-winning client is seeking an Operations Manager to join their team.

The Operations Manager (OM) position is responsible for three functional areas of the company: the back-office/operations team, company finances relating to billing and payment distributions, and human resources. The OM position will require implementing, reporting, and managing the firm's day-to-day back-office team and its processes and systems. Back-office systems include the maintenance of third-party custodial and technology relationships. The company finances include the responsibility for and maintaining the collection of management fees and the distribution of commissions and incentives. Finally, the OM oversees human resources, including staff performance. Additionally, the OM is a liaison between the staff, the CCO, and our payroll service provider.

Responsibilities:

The Operations Manager can expect to focus on the following areas:

Operations:

• Oversee firm operations policies and procedures.

• Manage and monitor the operations team relative to the BHC business plan, including necessary adjustments to structure, process, systems, and organizational capabilities.

• Compile and maintain back-office records and activities.

• Coordinate with the operations team to generate quarterly client reports and review them with firm management.

• Generate, review, and reconcile quarterly client fees.

• Write business processes and, keep them updated.

• Write up policies and best practices and maintain the operations manual Support the operations team by assisting with client requests.

• Learn and train on operations technology platforms and enhancements as they occur.

Finances:

• Coordinating with the firm's accountant to ensure accounting accuracy and tax compliance.

• Facilitating Payroll through our payroll company.

• Implement and maintain management fee billing through Portfolio Management System.

• Coordinate payment distributions to staff, associates, and representatives.

Human Resources:

• Administer benefits and/or coordinate activities of benefits including 401(k) Onboarding of new employees and training on all systems.

• Recruit new hires for positions throughout the firm.

• Support the Chief Compliance Officer in compliance-related tasks.

Required Qualifications:

• Minimum 5 years of Operations Management experience with a Registered Investment Advisor (RIA) organization.

• Series 65 or equivalent certification, is preferred. (or attain post-hire).

• Strong project management skills—organized, detail-oriented, and able to multitask and prioritize.

• Good written and verbal communication skills and knowledge of basic personal finance concepts (like various IRAs and account types).

• Team player, able to work well with all levels of the firm, as well as with clients. Desire/ability to work successfully in a small company environment.

• Self-starter who naturally takes initiative and works well without supervision Experience with various Portfolio Management Systems and custodial interfaces is preferred.

• Experience with Portfolio Management systems.