Business Systems Analyst - Data Analytics

Summary:

Our award winning client is hiring for a Business Systems Analyst to work at their Raleigh office on a hybrid remote schedule.

Responsibilities:

• Configures/codes technology systems and ensures appropriate systems integration with dependent solutions; creates technical specifications when handing off to other technology resources for development; ensures all configuration, development and integrations are thoroughly tested and ready for deployment.

• Maintains and upgrades existing technology systems.

• Works with external vendors and product support analysts to troubleshoot system issues and provides resolution.

• Works to understand the business processes supported by technology systems.

• Collaborates with Product Owner, Product Manager, and other SME's to identify and document business training materials.

• Other duties as assigned.

Required Skills and Experience:

• Bachelor's degree in Business/IT/Computer Science or related field OR a combination of education plus equivalent level work experience.

• 2+ years' experience in technology and software development processes

• 2+ years' experience in supporting business applications.

• 2+ years' business systems analyst experience in an Agile/Scrum software development environment preferred.

• Experience working with business functions to understand and map processes to functional and technical specifications.

• Ability to understand and represent the needs of the end user in a software development environment.

• Functional configuration experience in one of the following: SAP/other ERP software and/or Salesforce/other CRM software.

• Understanding of inbound/outbound interfaces is preferred.

• Knowledge of SQL Databases and ability to write/run SQL queries a plus.

• Experience with Power BI or other data visualization tools (Tableau, Qlik, etc.).

• Previous experience within the consumer products industry a plus.

• Experience prioritizing multiple tasks, managing tasks, and adapting to changing environment.

• Knowledge of process analysis and design preferred.

• Strong analytical and problem-solving skills required.

• Self-starter and independent analytical thinker.