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Remote Customer Service Representative

Provident Research, Inc.
Culver City, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our Culver City, CA client is seeking a Customer Service Representative for office. This Customer Service Rep will provide support to the sales and service team in delivering professional and timely customer service their insurance clients.

Key Responsibilities:

  • Process specific tasks involved with servicing insurance commercial lines customers, such as renewal processing, processing of monthly reports, certificate issuance.
  • Gather information for new business and renewal applications.
  • Prepare applications for submission to selected markets.
  • Process and follow up on coverage change endorsements.
  • Initiate and monitor renewal processes.
  • Document all relevant contacts and developments to customer accounts on Agency Management System.
  • Underwrite exposures and communicate with carriers to meet insurance company guidelines.
  • Proactively communicate with customers as needed and establish follow up procedures for outstanding items.
  • Perform any other duty relevant to agency functions as needed.

Job Qualifications:

  • Ideal candidate must be an organized, motivated professional who is able to provide excellent customer service.
  • Prior insurance experience a plus but is not required.
  • 3+ years of previous customer service experience.
  • Candidate must have computer skills including Windows, Outlook, Word, and Excel.

For the right individuals, this position offers a competitive salary along with:

  • Medical, Dental, and Vision
  • Disability
  • Life Insurance
  • 401(k) Plan
  • Paid Vacation and Holidays

Provident Research, Inc.


Culver City, CA



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