Office Administrator

What are you looking for in your career? Before you read this job description, ask that to yourself. Be cautious, all employers will promise growth, including ourselves. But have you decided what that even looks like to you? It’s possible that your idea of growth might mean something different. Is it money, promotions, or flexibility? Setting expectations for yourself and your potential employer will help narrow where you find yourself most fit. But be cautious and do your research. Are the expectations realistic? When you consider your required pay, have you reviewed what the going rate is?

At ProTeX, we’re not here to waste your time or your career. We know what we are looking for. Our goal is to build professionals that will help us build our business. Maybe that is you, maybe not. This doesn’t come from a cookie cutter approach that filters candidates through an exact checkbox. We have jobs that require certain abilities. But sometimes the ability for someone to do it doesn’t come from their prior jobs. Sometimes it’s their personality, perspective, work ethic, or lessons they learned from personal experiences that allow them to learn what is required. That is the ProTeX way. We are people, not numbers. If we don’t have the growth you are looking for, we’ll tell you. Maybe we’ll just be a stepping stone for your career and that is okay if we are. If we know that upfront, then we’ll see what experience we can give you to best set you up for success.

Becoming a dispatcher can be a challenging position but also very rewarding. When working as a

Dispatcher, it requires both physical and mental abilities in order to ensure efficient scheduling for all of

our clients. This role requires strong clerical and administrative productivity, as you will be listening and

speaking to people (at times in a state of distress) by phone or email. The job role requires the skill

to create strong relationships with your surrounding team and with the clients who you will be in

communication with regularly. He or She must be able to remain calm and professional when resolving

escalations.

Your ability to listen, speak plainly, Multi task, and communicate effectively will be necessary.

Dispatchers are responsible for moving scheduling around, tracking the movements of our field

technicians, and keeping tabs on what our clients are in need of. You will need to be able to prioritize

the most important situations, and think quickly on your feet. If this sounds like you and you are

dependable and ready for a challenge, then come join our ProTex family!

Job Requirements:

• Exceptional telecommunication skills
• Sufficient in computer operations and data entry
• Ability to Multi task and work under pressure
• High degree of emotional self-control
• Work under stressful conditions and react appropriately
• Strong desire to participate in group efforts
• Self-Confidence and Self-Motivation
• Empathy & Sensitivity
• Willingness to maintain respectful working relationships with co-workers, supervisors and the general public
• Able to report and assist to other departments in a timely manner
• Follow-up on assignments for potential scheduling leads
• Retrieving and expediting forms

Physical Demands:

• Ability to sit, talk and hear
• Ability to use hands and fingers to handle, feel or operate objects, tools or controls
• Vision abilities include close vision and ability to adjust focus
• Ability to function in work environment with moderate noise level from several sources creating constant activity

Job Type: Full-time

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