Hours: Monday - Friday 8:00 am to 4:30 pm
Prosperity Bank is seeking to fill the position of Electronic Banking Specialist in Lubbock.
The Specialist is responsible for all operations associated with Debit Cards, Internet Banking, and ACH (Automated Clearing House) origination and receiving. This position has a primary focus on Debit Card operations. Duties are a ll associated debit card maintenance for cardholders, a ll related activities/efforts in mitigating Debit Card Fraud, p rocess paperwork and track Reg E timeframes on all signature-based debit card disputes, p rocess and balance transaction entries, and a ll associated Posting and Reconciliation duties are performed timely and accurately. This individual will m onitor the Department's support email box and assist banking centers via telephone support, c ross-train with other department associates for other various duties as assigned , r esolve more complex issues presented to the department, p erform as department lead on projects at times, b e able to complete given projects with minimal supervision, and s erve as backup for the day-to-day Supervisory processes when necessary.
Prosperity Bank is committed to providing our customers a personalized service experience, we're looking for people who are passionate about satisfying customers, will not settle for the average, embrace creativity and operate with a sense of purpose. If this is you, then we are looking forward to meeting you and are excited that you are interested in joining Prosperity Bank - where we are Simply Better!
Come join our team and explore the endless possibilities that a career in banking can provide!
A pre-employment credit check will be performed on all qualified applicants.
Prosperity Bank is an Equal Employment Opportunity and Affirmative Action employer, and Member of the FDIC.
Have a positive, professional and courteous interaction with customers and associates.
Have an intellectual curiosity, desire to pursue answers/solutions, independent problem solving.
Must be a self starter that can manage multiple projects/duties with minimal supervision.
High School Diploma or equivalent.
Banking operations or related experience.
Applicants with background in accounting/bookkeeping, administrative, customer service or data management type positions will also be reviewed.
Great working knowledge of Microsoft Office: Excel, Outlook, Word, etc.
General knowledge of compliance and regulations procedures.