The Trainee / Customer Service Representative will sit in our BRAND NEW Department! We are the number one Marketing and Advertising firm in Maryland / DMV area. We are looking to bring on 3 new Customer Service Reps to our growing team.
They will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.
Customer Service Representative Responsibilities:
Provide excellent customer service to all clients/customers and maintain relationships
Report any new customer acquisitions or account changes to the Manager
Resolve customer support related issues and provide customers with proper solutions to their concerns
Experience in an office, face to face client relations, or other customer service environment
Strong communication skills
Basic office etiquette
Ability to juggle multiple tasks simultaneously
Interested and qualified candidates for the Customer Service Representative opening should submit their resume through Ziprecruiter for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.
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