Customer Service Representatives are the cornerstone of our business and act as the primary point of contact with existing and potential clients. As a Customer Service Representative, you will be paired with a representative who has experience working with their clients to receive on the job training. The successful candidate will join a team based in Maryland and will be highly motivated acting as a leader with both clients and prospects. Are you looking for career growth and rapid advancement? Apply today for immediate consideration.
Act as lead point of contact and liaison for existing assigned accounts to ensure client's needs and goals are met
Proactively reach out to customers answering any inquiries
Establish and strengthen relationships with decision makers for current and potential clients
Present all of our products and services to existing prospects and new customers
Maintain target account profile information
Proactively manage and anticipate customers' needs
Respond to quote requests providing accurate and up to date information
Maintain accurate records of new customer acquisitions
Identify and resolve client concerns
Any pervious experience in Retail, Restaurant and/or Hospitality but will train the right candidate.
Demonstrated ability to manage and prioritize complete multiple tasks.
Excellent communication skills, both written and verbal.
Strong interpersonal skills.
Motivated and goal oriented.
Be able to work in a fast paced environment
Work with a team
Prior customer service or sales experience is a plus!