Gate Agent - Part Time
Prolog Inc. Baltimore, MD
- Expired: June 06, 2020. Applications are no longer accepted.
The employee shall provide Air Mobility Command (AMC) Gateway Passenger Services in support of the Defense Transportation System (DTS) at Baltimore-Washington International Thurgood Marshal (BWI) Airport. The employee shall perform any combination of the following duties: Process passengers through an air terminal using automated and non-automated systems in accordance with the applicable guidelines. Handle and collect funds as necessary for excess luggage and other travel incidentals that passengers are required to pay for at the terminal per AMCI 24-1 O l Volume 14.
Gate passengers in accordance with governing directives by reviewing military issued orders/authorization to travel documentation and determine travel eligibility; operate terminal security equipment; perform Lost and Found baggage procedures: and maintain Space Available and Space Required passenger listings. Process baggage for passengers ensuring that it is tagged correctly and meets travel... requirements/limitations.
Perform passenger briefings as required for safety and travel requirements. Transport passengers, aircrew and company employees as required. Process Distinguished Visitors (DVs) in coordination with the Protocol office.
Maintain cleanliness of passenger terminal facilities inside and out to include restrooms, common areas, to ensure safety standards are met. May maintain data records to include: Establish /maintain Records and Reports IAW Air Mobility Command instruction 24-101, Volume 6, Performance Work Statement (PWS) and other applicable instructions. Ensure transportation documentation is forwarded to HQ AMC.
Check for accuracy all flight documentation and file correctly. Collect all mission documentation; check for accuracy, update the information in GATES, correct information within the applicable system and forward documentation to the appropriate office. Quality Control and compile reports from the various work centers to meet PWS and regulatory requirements.
Aggressively reconcile movement records within established timelines and keep managers abreast of record status. Resolve transportation irregularities in a timely manner. Submit GATES trouble tickets as required to resolve database issues.
Establish and maintain records and reports. Perform all other duties as prescribed by management.Required Experience, Training & Certifications: Must be able to fluently read and write in English High School Diploma or equivalent. Must be able to operate a computer and any installed programs and web-based applications such as Global Air Transportation Execution System (GATES) as required by the position.
Previous experience as a gate agent working with passengers and other traveling customers is a plus. Previous experience handling and accounting for monies collected a plus.Physical Demands This position requires normal physical functions. Work may require frequent bending, reaching and climbing.
May frequently lift and carry items weighing up to seventy pounds and occasionally lift heavier items with the assistance of other workers.Required Security Clearance Eligibility: Must be a U.S. Citizen and able to obtain a favorable background check with the Department of Defense
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