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Relationship Manager / Accounts Manager for Software Company

Projectmates / Systemates, Inc.
Richardson, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Client Relationship Manager / Accounts Manager to join our team! You will be responsible for helping customers by providing product and service information and acting as an accounting and customer service liaison.

Responsibilities:

  • Maintain periodic contact and develop rapport with customers to become a trusted adviser
  • Provide information about the new products and services
  • Resolve customer inquiries and complaints
  • Be an effective liaison for customer service team to address customer issues
  • Assist customers with account questions and annual renewals
  • Manage special projects
  • Perform accounts data entry and filing
  • Other administrative duties as needed

Qualifications:

  • Minimum 2-3 years experience in customer service or customer care
  • Experience in construction project management will be a plus
  • Excellent written and verbal communication skills
  • Excellent project management skills
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Strong organizational skills
  • Deadline and detail-oriented
  • Positive and professional demeanor
  • Cheerful and energetic
Company Description
"Watching the software I have worked on get integrated into and set as the industry standard for Fortune 500 companies keeps me motivated and excited about each new day."
-Systemates employee of 7 years.

Systemates, Inc. is the leading technology company in construction project management software. Founded in 1995 in Dallas, Texas, our award-winning software, Projectmates, was launched in 2000. We are the industry leader in cutting-edge technology and work with Fortune 500 companies like Best Buy, Hilton, Trader Joe's, T-Mobile, and other retailers as well as hospitals, school districts, universities, and government agencies.

Our work environment is fun, fast-paced and energetic. Our goal is simple: we want to help our clients surpass their goals. This is done by offering the best technological solutions and world-class customer service.

Check out www.projectmates.com for more information and apply today.

Projectmates / Systemates, Inc.

Address

2435 N Central Expy #640

Richardson, TX
USA

Industry

Business