THE ORGANIZATION Imagine if adolescent education was designed for all students to develop lives of meaning and purpose. In 2015 Project Wayfinder was founded at the Stanford d.school to answer this call. With our seed funding secured, we are now pushing our expansion across the country. We partner with educators to design innovative learning experiences that foster meaningful relationships and guide students to navigate their lives with purpose. With our fifth academic year upon us, our Curriculum toolkits + trainings have journeyed to over 20,000 students, 1000 teachers, 200 schools across 25 states and 20 countries. WHAT WE VALUE You will be joining a staff of incredibly motivated and dedicated staff members that are committed to living the values of our organization. We have a very close culture where team members get to know one another and build lifelong relationships. We also feel and act like a purpose-driven organization. To the best of our abilities each persons role aligns with their own sense of purpose which feeds into the organizations larger sense of purpose. Read this article by our Founder about our workplace culture in Conscious Company. We also value equity, diversity, and inclusion. This is represented primarily in three ways: our curriculum, our staff, and our schools. Curriculum: We have intentionally developed our curriculum to be able to cross national, racial, and socio-economic boundaries. During the process of curriculum development, we have had over 30 educators work on and develop the curriculum from a variety of backgrounds. Team: Our team is composed of people from a diverse range of backgrounds and life experience. We intentionally recruit, hire, and work with people from diverse identities + experiences. School Partners: We intentionally target a wide array of educational partners from traditional to non-traditional that work with a range of students from different socioeconomic groups: we have taught our curriculum in low income schools in the Bronx, independent schools in Silicon Valley, and after-school programs in San Antonio. Learn more: Project Wayfinder Team + School Partners THE ROLE We are looking for an experienced Director of School Success + Trainings to join our team to lead our trainings and support our schools while they implement Wayfinder. We are aiming to double our school partners in each of the next three years. By 2021 we want to reach more than 30,000 students in 300 schools. We need a motivated individual to help us achieve these goals. We strongly encourage people from traditionally underrepresented populations- such as women, People of Color, People with Disabilities, and LGBTQ+ people, etc - to apply! Roles and Responsibilities: Trainings Lead the majority of our trainings/PDs for school partners (virtually during COVID, then some travel will be required post COVID) throughout the year. Design live and asynchronous training programming for all existing, and new, Wayfinder curricula, with support from the product team. Work with Wayfinders design team to create all content for trainings such as slide decks, videos, prep materials, etc. Work with Wayfinders engineering team to create fully asynchronous trainings for each of Wayfinders curricula on the Wayfinder app. Design programming for Wayfinder annual global Summer Institute. Manage a group of experienced trainers (guides) to do trainings when you are unable. Periodically lead trainings for guides to teach new material, as necessary. Work with school partner leads to schedule and design trainings. Track school satisfaction, collect and monitor feedback, and implement changes as needed. School Support Support our school partners with all curriculum implementation questions. Be the first point of contact for our team to connect with our school partners and for our school partners to get in touch with us. Manage and track the majority (100+) of our partner schools/programs/organizations, providing support directly, or directing them to the appropriate team member. Create support videos for our teachers to address key concerns such as common roadblocks, student engagement, DEI (diversity, equity and inclusion), etc. Support with remote learning platforms and web-app Support and respond to school partners via Intercom, email, and phone as needed. Grow and manage the support team as we expand beyond 150 schools. Work closely with the School Support Crew (Renewal Sales Lead, and Ops and Product team links), to organize efficient support. Collect information on how partners are doing and create tools and resources to best support them to be successful. Design system to collect student stories and data to be used for impact assessment and communications internally and externally Visit schools (virtually for now) to gather feedback, support educators, meet students, and share insights Create impact assessments that outline how certain schools are doing (when necessary) and provide at least one end of year impact report highlighting school engagement, challenges, stories and takeaways. Communications Establish on-going communication with partners that provides updates, resources, opportunities, stories and events that is timely, useful and meaningful. Work with the communications team on special projects and anything public facing that involves current partners. Be prepared to write articles and other sources of public relations that promotes and elevates the Wayfinder brand and purpose learning movement. Represent Wayfinder and speak at various educator and curriculum conferences and trainings Curriculum Design Work with the design and engineering team to communicate customer feedback for feature requests and curriculum design. Help with the redesign process of our curriculum by managing the school visit process and ensuring we keep digital and physical copies of any and all feedback from teachers and students ManagementManage a junior support and ops person to do school support via intercom, help with training logistics, and manage the operations of support (Summer 2021) Requirements At a high level, we are looking for a highly motivated, fast relationship-builder, who is a demonstrated self-starter with a background in K12 education, and excellent facilitation skills. This person needs to have the drive to make sure our teacher training and curriculum implementation is world class. Below we have listed out some things we are looking for; you do not necessarily need to check all these boxes to be eligible for this position. Here are some components we think that includes: Essential Minimum of 2 years in a Support or Customer Success Position, or as a Teacher working in a Middle or High School. We need you to have a proven track record in managing many people with excellent communication and facilitation skills. You will be spending a lot of time training and talking to our teachers and partners using our curricula and tools. Excellent Facilitator: Experience working with small and large group settings with the keen sense and awareness on how to navigate conversations, be engaging, thoughtful and ensure every participant feels comfortable and equipped to use the curriculum. Organized: You are going to be talking to lots of people from lots of schools! You need to be able to organize and manage all of this, while consistently leading trainings. Background in K-12 Education: You do not necessarily have to have been a classroom teacher, but familiarity with the K12 system and the experience of a teacher in the classroom or remotely teaching, particularly the middle/high school system is a must. Good Relationship Builder: An important part of your role will be building relationships with our schools and educators. You need to be able to make connections and build relationships quickly. Self-Motivated: This is a highly self-motivated role, so you need to be a self-starter, always looking for ways to improve. Be a Problem-solver: You will be actively checking in and asking our partners how we can better support them, and you will also be helping our partners with problems they bring to you - from I forgot my password to can you advise me on how I can teach this lesson remotely? Preferred You have experience teaching Wayfinder, or have gone through one of our trainings Experience working or teaching in public schools or after-school programs Experience as a trainer and/or participant in various diversity, equity and inclusion conferences, exhibits solid proficiency in holding and having conversations around DEI topics Background knowledge of: DEI classroom practices, SEL curriculum/classroom practices, and/or youth development principles Experience with Salesforce, Intercom, Gsuite, Trello, Slack, Zoom, video editing, is all a bonus. Ability to learn and master all is required. Benefits Salary is commensurate with experience. Benefits include: Healthcare PPO Plan, 100% of employee and 50% of dependents 100% of Vision and Dental Plans, 30% of dependents 3% 401k matching $200 monthly reimbursable amount towards home-work (such as internet bills, cell phone, etc.) or towards a co-working space. Company stock options A new computer when needed, and any software required for work. Unlimited vacation policy and three month parental leave policy. LOCATION At the moment, due to COVID-19, we are working entirely remotely. As such this role can be anywhere in North America and will not require relocation once COVID is over.