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CUSTOMER SERVICE REPRESENTATIVE

Proinnovative Line
Phoenix, AZ
  • Posted: over a month ago
  • $37,000 to $44,000 Yearly
  • Full-Time
Job Description

CUSTOMER SERVICE REPRESENTATIVE

The Proinnovative Line is a Phoenix-based manufacturer supplier specializing in fun and unique promotional products. We are looking for an energetic full-time Customer Service Representative to help us handle our growing sales volume.

This is a permanent full-time position 9am - 5pm Monday through Friday with an hour break. Schedule flexibility will be offered as needed.  This is not a remote position.

We offer complete training for qualified candidates, growth opportunities, a family atmosphere, competitive compensation, 2 weeks paid vacation and 6 paid personal/sick days.

RESPONSIBILITIES:

  • Respond to customer inquiries regarding our products.
  • Process and manage new and repeat orders from production to delivery.
  • Support other Customer Service team members.
  • Coordinate orders with our Art and Production teams to ensure customer deadlines are met.
  • Provide ongoing customer support.
  • Troubleshoot and resolve routine and complex customer service issues.
  • Perform routine administrative tasks.

 

QUALIFICATIONS:

  • Experience with Microsoft Suite and QuickBooks is required.
  • Previous Customer Service experience and/or experience in Promotional Products or Ad Specialty, Printing, or Marketing industry is a plus.
  • Strong interpersonal and communication skills.
  • Multi-tasking and time management skills
  • Extremely detail oriented, organized and efficient.
  • Ability to work independently in a fast-paced environment.

 

CONTACT US:

Marcus Jones, Hiring Manager careers.proinnovative@gmail.com

Proinnovative Line

Address

4405 E Baseline Rd #111

Phoenix, AZ
USA

Industry

Business

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