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Education Coordinator

Profound Medical
Addison, TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our mission is to Profoundly change the standard of care by creating a tomorrow where clinicians can confidently ablate tissue with precision; a tomorrow where patients have access to safe and effective treatment options, so they can quickly return to their daily lives. Changing the standard of care is part of our fabric. We are a group of energetic, problem-solvers focused on innovation, and looking to change the world. We are changing the paradigm for treating diseases such as prostate cancer by using real-time MR Imaging, thermal ultrasound and close-loop temperature feedback control, to gently ablate the diseased tissue with minimal side effects.

If you share our values and want to work in a collaborative results focused culture and want to make a Profound impact in healthcare and your career, here is your chance.

*This is a remote position

General Accountability

An Education Coordinator is responsible for educating patients about the TULSA Procedure. The Education Coordinator will manage communication to generate patient awareness, provide education, and enable patient access. The Education Coordinator will also work closely with the Clinical Genius team to provide patient education and access to the TULSA Procedure.

Duties and Responsibilities

  • Receive, respond to, and follow up with patient and physician inquiries from the website, social media, phone-in, and in-person.
  • Educate patients and answer patient questions about the TULSA procedure.
  • Provide patients with access to resources such as print and online educational collateral, upcoming educational opportunities, procedure payment options and more.
  • Establish and execute continued follow up plan for all patient inquiries, including website inquiries, phone inquiries, and those who have attended patient education seminars and other events.
  • Establish and execute follow up procedures.
  • Obtain patient references and reviews, including patient experience testimonials.
  • Maintain and present results and reports of all inquiries from initial contact to post-procedure follow up.
  • Identify and report any barriers to patient access or the need to improve/create new educational resources for patients or providers.
  • All other duties as assigned which contribute to enabling patient access and increasing education of the TULSA Procedure.

Education/Certification

  • Bachelors Degree, Medical Background Preferred
  • Prefer RN, LPN, NP

Key Attributes (experience, skills and technical knowledge)

  • Excellent customer service skills
  • Superb verbal and written communication skills
  • Empathetic, caring and compassionate personality
  • Computer skills and proficiency in Microsoft Office
  • Strong analytical thinking and the ability to handle multiple tasks concurrently
  • Data entry, including Excel
  • Ability to organize and prioritize tasks and projects
  • Relevant training and/or experience

We thank you for your interest in Profound Medical. Please note only candidates that are short-listed will be contacted.

We strive to promote diversity and equal opportunity in the workplace and encourage applications from all qualified individuals. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require.

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Profound Medical

Address

Addison, TX
75001 USA

Industry

Education

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