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Help Desk Specialist - End User Support

Professional Staffing Group Jackson, MS
  • Expired: 11 days ago. Applications are no longer accepted.

We are seeking a Help Desk Specialist - End User Support to join our team! You will resolve computer-related issues for your clients.

Responsibilities:

  • Provide technical assistance with computer hardware and software
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in IT, customer service, or other related fields
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • PC/Network troubleshooting skills a must
  • Microsoft Windows 7, 10

Professional Staffing Group

Why Work Here?

Excellent Pay and Benefits

Address

Jackson, MS
USA