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Healthcare Customer Service Representative

Professional Employment Group St Louis, MO
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking a Healthcare Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle complex customer inquiries
  • Make outbound calls to hospitals, pharmacies, and providers to resolve customer inquiries
  • Resolve payment/billing issues
  • Discuss Explanation of Benefits, Physician Assignments, and authorizations
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Professional Employment Group

At Professional Employment Group (PEG) we specialize in matching the ideal person with each job. That translates into a winning solution for our customers and our job seekers. And it saves time, money and stress for everyone. Whether for temporary or permanent positions, Professional Employment Group is committed to providing our customers and our candidates with total satisfaction. Our relentless pursuit of the ideal candidate for each role sets the gold standard for our industry.

Address

Maryland Heights, MO
St Louis, MO
USA

Website