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Benefits Service Specialist

Professional Employment Group St Louis, MO
  • Expired: over a month ago. Applications are no longer accepted.

Job Title

HR Benefits Specialist

Division/Division Group

Human Resources

Opportunity Overview

Responsibility Summary
Benefits Specialists are taking calls from the associates and their family regarding Health and Welfare benefits questions, including medical (consumer driven/high deductible plans), dental, vision, spending accounts including H.S.A, wellness program, life insurance and disability.

Questions range from enrollment system access, plan structure, rate information, and wellness screening info.

This position answers to inquiries, including calls, and email navigation of internal systems for explanation of plans data entry.

Preferred Work Schedule/Hours

During Training 8-5/ After training the line is open 7am-5pm so will be a shift within that time frame. In Mid November, the hours will shift back to a standard 8-5 schedule.

Position Requirements

Required Qualifications
• Strong computer skills, including MS Word, Excel, Outlook, Internet Explorer, Windows Explorer, DOS Command Screens, and Internal Software
• Comfortable learning new information within a short period of time
• Ability to work well in a fast-paced, team-oriented environment
• Call center experience; very comfortable being on the phone (a headset) taking call after call (they are on a cue system); call management tracking system experience and multiple vendor sites used in previous role
• Comfortable sitting in cubes, similar to a call center environment but in a corporate setting
• Professional dress and presentation (suit)
• Excellent communication skills

Preferred Qualifications
• Bachelor's degree in a business related field
• Experience using PeopleSoft
• HR Benefits experience

Professional Employment Group

At Professional Employment Group (PEG) we specialize in matching the ideal person with each job. That translates into a winning solution for our customers and our job seekers. And it saves time, money and stress for everyone. Whether for temporary or permanent positions, Professional Employment Group is committed to providing our customers and our candidates with total satisfaction. Our relentless pursuit of the ideal candidate for each role sets the gold standard for our industry.


St Louis, MO