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Call Center Supervisor

Professional Credit Eugene, OR
  • Expired: over a month ago. Applications are no longer accepted.

Are you ready to build a successful and rewarding career with an industry-leading company?

Join our Management Training Program Today!

Professional Credit is seeking a Call Center Supervisor to lead a team. You will develop, coach and manage a team of talented Representatives to exceed client and company goals. As a Supervisor, our training program provides you with hands on training, learning each phase of collections (including the art of collections, compliance and legal) and gaining the technical skills, participating in Leader U, but most importantly, the people skills, required to be a successful Supervisor.

If you are looking for an exciting and challenging opportunity where you can grow your career, then contact us today!

Job Responsibilities

As a Call Center Supervisor, you’ll be responsible for making and receiving phone calls, negotiating arrangements with consumers, and preparing accounts for legal action, training and development of your team, goal setting and couching.

What you need to start your career with us:

  • Bachelor’s degree
  • Previous leadership experience, preferred
  • Ability to provide direction, lead and coach others, and
  • Desire to make a difference and help others
  • Excellent verbal and written communication skills
  • Excellent decision-making and problem-solving skills in routine and non-routine situations
  • Dynamic personality with a focus on customer service and motivational skills

What do we offer you:

  • Competitive compensation structure with bonus incentive program
  • Medical, dental, and vision insurance
  • 401k/Roth plan
  • Paid Time-off and Holiday pay
  • Wellness Initiatives and free gym membership
  • Volunteer and Community Outreach Programs
  • Business casual call center conveniently located on the EMX line.

Hear what it's like to work at Professional Credit by visiting our website at:

Apply today to get your career started by responding to this position with your resume and cover letter.


Professional Credit

Why Work Here?

An opportunity to be part of the solution and to make a difference, not just to the organization, but to our clients.

Professional Credit, headquartered in Lane County, has been in business for over 80 years and conforms to the highest ethical standards in the collection industry. We are an industry leader in its customer-service approach to collections and the value it puts on each and every individual. The collection industry is regulated by both state and federal laws, and Professional Credit provides essential training to ensure that consumers are treated with respect and employees work within the law to provide the most effective return possible for our clients. The work is both interesting and challenging. Mission To provide our clients with the greatest monetary recovery available, while maintaining a complete commitment to protecting their image in the eyes of their customers and the public, and assisting them in achieving their mission. Vision To be an integral part of our clients team - bring value to their organization where they could not imagine fulfilling their vision without us. Our clients trust us to be fair, honest, and diligent as we lead our markets in client service, integrity value, and customer service.


400 International Way, Springfield, OR 97477
Eugene, OR