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Dispatcher Customer Service Rep

Professional Alternatives Irving, TX

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Professional Alternatives is in search for multiple DISPATCHERS for a great client in IRVING, TX. Are you or anyone you know interested? APPLY TODAY

 

Responsibilities:

  • Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
  • Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
  • Using telephones, two-way radios or text messages to contact employees or emergency personnel
  • Speaking with supervisors or customers to resolve problems, requests for services or equipment
  • Preparing daily work such as schedules
  • Preparing work orders for crew or receiving work orders from work crews
  • Being in charge of communications within company assigned territories
  • Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information

Qualifications:

  • Customer Service / Dispatcher experience is a MUST 
  • Call center background preferred 
  • Professional phone etiquette 
  • Tech savvy 

Professional Alternatives

Professional Alternatives's Logo

Address

Irving, TX
USA

Industry

Transportation and Storage

View all jobs at Professional Alternatives