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Customer Success Representative

Professional Alternatives Katy, TX

  • Expired: 7 days ago. Applications are no longer accepted.
Job Description

Contract to Hire

Customer Success Representative

$17 Katy, TX ASAP

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

 

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Skilled with Microsoft Office – especially Excel and would prefer Oracle experience
  • Experienced in customer service
  • Ability to stay calm when customers are stressed or upset

 

Professional Alternatives

Why Work Here?
Stable growing company with tenured team!!

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Address

Katy, TX
77449 USA

Industry

Business

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