Skip to Main Content

Infrastructure Engineer

Prodigy Salt Lake City, UT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

This is a remote position.

At CUProdigy we provide solutions by fostering innovation and cooperation with our internal and external clients. WE are a Core and Cloud Credit Union Service Organization (CUSO) headquartered in Salt Lake City, Utah. Built from the ground up by a group of credit union leaders who wish to drive their technological destiny and provide greater options to others like them. Through the years, we’ve dubbed ourselves Prodigies differentiating our unique value proposition. What sets US apart is our commitment to collaboration and trust. CUProdigy is currently seeking an Infrastructure Engineer Prodigy who is made up of a two-to-one ratio of contagious culture and skill. We believe in building a better organization by connecting with remarkable hearts and minds of talented individuals like YOU. Are you ready to go beyond remarkable?



Our Infrastructure Engineer Prodigy will:

  • Collaborate with a great team of helpful and like-minded people designing and implementing infrastructure to improve existing services and provide support to the end user client.

  • Maintain all networked enterprise systems in a patched, secure, and stable state.

  • Troubleshoot issues and coordinate solutions within the cross functional team environment. 

  • Be involved in regular monthly patch cycles for server and VMs (Windows and Linux).

  • Provide Level 1 and Level 2 technical support for day-to-day support and special projects.

  • Respond to high volume tickets and call cycle offering support to both internal and external clients mitigating hardware and software errors. 

  • Participate in an on-call rotation for escalation during critical service outages.

  • Provide oversight and guidance for continuous integration/deployment, and provide recommendations for scaling processes.

  • Onboard third party tools, manage Zoho instances, create and maintain the confluence site, enable automate reporting and more.

  • Debug issues and solve distributed systems challenges across services and levels of the stack to build best-in-class developer tooling for Prodigy’s internal and external clients.



Requirements

Our Infrastructure Engineer Prodigy is/can: 

  • Work closely with application support and monitoring teams to support customer-facing escalations.

  • Share your knowledge and experience with both high- and low-level folks to increase the strength and collaboration of our teams.

  • Create new tools and improve existing ones to help automate tasks for our Systems and Support teams.

  • Participate in defining the engineering best practices, focus on scalability, repeatability, and reliability.

  • Think critically in high demand environments utilizing strong organizational, analytical and problem solving skills...with a smile.

  • Perform complex technical assignments independently, as well as, in large team settings. 


Our Infrastructure Engineer Prodigy possesses:

  • Associate degree in related field required.

  • Bachelor’s degree in Software Engineering, Computer Science, Information Technologies, Data Processing, or a related field preferred.

  • Experience with providing solutions for hardware technical fixes (printers, sig pads, and cash machines) preferred.

  • A+, Linux+, Security+ certifications preferred.  

  • 1+ years of related Infrastructure Support experience in a Production Enterprise Environment.

  • 1+ years of experience administering server infrastructure in Primary and backup DR Datacenter.

  • Experience with Linux, MySQL, or vendor knowledge of Ubuntu, Red Hat, CentOS, Fortinet, Cumulus.

  • Fundamental knowledge of TCP/IP networking. 

  • Experience working in an organization that follows operational best practices including capacity planning, change control, certificate management, server patch management.



Benefits

Our Commitment to You: 

  • Contagious Company Culture in a flexible working environment

  • Team focused culture committed to innovation and collaboration

  • Commitment to professional development and growth opportunities

  • Competitive salary and dynamite benefits package; traditional and boutique

  • 401k with a 4% company match

  • Paid Time Off + Paid Holidays + Paid VTO

  • Quarterly Community Giveback Initiatives 

  • Telework for the right candidate available


Prodigy is an equal opportunity employer complying with all applicable federal, state and local laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by federal, state and local laws.



Prodigy

Address

Salt Lake City, UT
USA

Industry

Technology

View all jobs at Prodigy