Customer Service Representative - Call Center Experience Required

****Must have inbound/outbound call center customer service experience to be considered****

Prodigy Placements in Dallas is looking for qualified Customer Service Representatives to work for a company located in Garland. The position involves working in a high volume call center, responding to inbound customer calls and emails, basic math such as calculating refund amounts, problem solving, and processing shipping of products.

Job Duties:

• High volume call handling in a customer service environment

• High volume emails, read and respond quickly, professionally, and with accurate information

• Ability to think quickly, work under pressure, and succeed in a high volume environment

• Ability to creatively problem solve and exhibit sound, independent judgment to take care of customer needs

• Be flexible and adaptable, provide assistance to other Customer Service Reps, as needed

Position Requirements:

• Professional, enthusiastic, positive, and outgoing attitude

• Must have call center customer service experience

• Excellent computer skills, using multiple software systems

• Must be adept at basic math calculations and processing calculations accurately, but quickly

• Excellent oral and written communication skills, especially on the phone

• Punctual and reliable

All candidates will be required to pass background and drug screenings as well as meet the minimum requirements for typing and basic math skills. If this sounds like the job for you, apply today!

Hours: Mon – Fri 8-5

Pay: $15/hr. (Bilingual English/Spanish $16/hr.)