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Workstation Management Analyst

ProVision Staffing Toronto, ON
  • Expired: 10 days ago. Applications are no longer accepted.

DUTIES AND RESPONSIBILITIES

Design, development, and testing of corporate PC images, including:

  • Evaluating and implementing the latest OS updates and patches

  • Identification and remediation of patch deployment issues to meet corporate compliance targets

  • Act as Subject Matter Expert (SME) in managing workstation patching

  • Application packaging for automated deployment, self-service, or manual installation including GPO’ s and/or other policies

  • Test and troubleshoot software deployments via Microsoft SCCM. Analyze, identify and resolve issues working collaboratively with other stakeholders

  • Write custom scripts using scripting technologies such as Windows shell scripting, VBScripts, PowerShell and WMI as needed

  • Design & implement collections, programs, and advertisements within the SCCM console.

  • Evaluating new hardware, software and peripherals

  • Design and development of VDI deployments (VMWare Horizon View)

  • Deploying new virtual desktops, maintaining templates, and performing updates when necessary

  • Monitoring VDI resources; maintaining resource pools, user entitlements, and applicable policies



COMPLEXITY/VARIETY

    • Has the ability to independently execute assigned tasks following standard procedures, processes or general instructions within established guidelines. Errors could have considerable impact causing inefficiencies, delays or rework.

    • Adequate knowledge to efficiently design, development, maintenance and testing of PC and VDI images, software packages and other configurations

    • Required to effectively communicate technical details to colleagues



ACCOUNTABILITY

    • Prioritizes own work, may coordinate with others

    • May assist in orientating new & existing employees on how to perform tasks.

    • Accountable for technical activities performed



KNOWLEDGE & SKILLS

  • At least 3 years relevant workstation management experience

  • Deep technical understanding of Windows Desktop x64 operating systems up to and including Windows 10

  • Extensive experience with common third party tools used to manage/support large environments. i.e. Appsense/SCCM

  • Relevant undergraduate or graduate university degree in Math/Statistics/Engineering/Computer Science program

  • Self Starter, detail-oriented, organized, and thorough

  • Strong communication skills both verbal and written

  • Experience designing technical solutions to meet complex business requirements

  • Knowledge of software packaging tools (e.g. InstallShield, App-V sequencer, Wise)

  • A good of understanding of how a modern browser works both from a desktop and networking perspective

  • Experience with Windows scripting technologies such as shell scripting, VBScript, PowerShell, WMI etc.

  • Experience working with SQL Server databases, queries, etc.

  • Knowledge of common Windows Infrastructure i.e. Active Directory/GPO

  • Desktop/Laptop Hardware Knowledge

  • Experience in engineering Large Scale Deployment/Migrations of Office 2010/2013 an asset

  • Strong troubleshooting mind-set (i.e. parsing event log, Sysinternals tools, analyzing memory dumps etc).

  • Experience of large scale desktop deployment tools and techniques in large distributed organizations.

  • Ability to write technical and operational management documentation (system design and engineering documents, operational runbooks).


ProVision Staffing

Address

Toronto, ON
CAN