- Expired: over a month ago. Applications are no longer accepted.
ProSource is looking for an IT Coordinator to help drive ProSource services, mainly remote IT services and IP telephony. The IT coordinator will support the service desk by assisting with all administrative functions core to delivering exceptional support for our customers. The applicant must be very organized, work interactively with the support team, work under strict timelines with limited supervision. The position is for full-time employment with benefits and the possibility for growth within the company.
Core Job Responsibilities:
Work and resolve assigned tasks in a timely manner.
Prioritize work and clients in order of urgency.
Assist service desk in hardware requests and quotes.
Maintain inventory and documentation of inbound equipment orders, equipment ordering for projects and service tickets, documentation of changes/adds for services.
Report on schedules/timelines for customer projects and technician activity.
Maintain current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
Basic technical understanding of telephone systems and telecom industry procedures.
Procure, manage and document customer licensing.
Strong organization, communication and listening skills.
Can adapt to change quickly.
Can effectively work on more than one project at a time.
Preferred Qualifications and Skills:
A high school degree is required. A 2-yr college degree is preferred in a computer-related field, with IT industry related experience.
Work within the client’s culture
Must be able to lift up to 50lbs
Full-Time salary with bonus and advancement opportunities/career pathing
100% Company paid health, dental, vision, disability and life insurance
Hybrid-Remote work up to 2 days per week
Work from home office budget
Paid time off (3 weeks) + paid holidays from day one of employment
Additional birthday PTO day
Team building/community service events
Company paid training and certifications
Conferences for education/business development
Starting Hourly Rate: $19/hour
TechnologyView all jobs at ProSource
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