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IT Coordinator

ProSource
Orlando, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

ProSource is looking for an IT Coordinator to help drive ProSource services, mainly remote IT services and IP telephony. The IT coordinator will support the service desk by assisting with all administrative functions core to delivering exceptional support for our customers. The applicant must be very organized, work interactively with the support team, work under strict timelines with limited supervision. The position is for full-time employment with benefits and the possibility for growth within the company.

Core Job Responsibilities:

  • Work and resolve assigned tasks in a timely manner.

  • Prioritize work and clients in order of urgency.

  • Assist service desk in hardware requests and quotes.

  • Maintain inventory and documentation of inbound equipment orders, equipment ordering for projects and service tickets, documentation of changes/adds for services.

  • Report on schedules/timelines for customer projects and technician activity.

  • Maintain current knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.

  • Basic technical understanding of telephone systems and telecom industry procedures.

  • Procure, manage and document customer licensing.

  • Strong organization, communication and listening skills.

  • Vendor coordination.

  • Can adapt to change quickly.

  • Can effectively work on more than one project at a time.

Preferred Qualifications and Skills:

A high school degree is required. A 2-yr college degree is preferred in a computer-related field, with IT industry related experience.

Additional Requirements

  • Work within the client’s culture

  • Must be able to lift up to 50lbs

Company Benefits:

  • Full-Time salary with bonus and advancement opportunities/career pathing

  • 100% Company paid health, dental, vision, disability and life insurance

  • Hybrid-Remote work up to 2 days per week

  • Work from home office budget

  • Paid time off (3 weeks) + paid holidays from day one of employment

  • Additional birthday PTO day

  • Team building/community service events

  • Company paid training and certifications

  • Conferences for education/business development

  • Travel reimbursement

Starting Hourly Rate: $19/hour

Company Description
ProSource is a Managed IT, Security and Cloud Service Provider. We support our client’s goals by crafting expert technical solutions to solve complex business problems. From on-premise to the cloud, we provide exceptional service in most areas of IT. If you are interested in being part of a high-growth, dynamic company gaining valuable experience in a wide breadth of technology and a data center presence that we own and operate, apply today.

ProSource

Address

Orlando, FL
USA

Industry

Technology

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