Assistant Dental Practice Manager

ProSmile is in need of an Assistant Dental Practice Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success.  We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Practice Manager, we give you the tools and support needed to ensure you are in the best position to be successful.  A ProSmile Assistant Dental Practice Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. ProSmile is the premiere Dental Service Organization in the Mid-Atlantic region consisting of over 1200 general Dentists, Specialists, Hygienists and healthcare professionals in over 60 locations in New Jersey, Pennsylvania and Maryland.

Assistant Dental Practice Manager - Duties and Responsibilities

• Maintains control of patient scheduling
• Addresses and resolves patient complaints
• Reviews patient charts making corrections with posting if needed
• Takes on the responsibility of the Treatment Plan Coordinator in some offices
• Has working knowledge of all insurances; handling of claims, attachments for claims
• Maintains collection controls and systems
• Oversees daily closeout functions as well as daily deposit with the corporate office
• Coordinates end-of-month functions with the corporate office
• Monitors patient A/R
• Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings
• Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Office Manager
• Contacts maintenance for all office equipment in need of repair for optimum function

Assistant DentaPractice Manager - Qualifications

• High School diploma or GED required
• Experience using Outlook, Word Excel preferred
• Easily able to learn new technologies and systems required
• Work experience in an administrative function and/or customer facing role required
• Working knowledge of dental or medical front desk duties and responsibilities preferable
• Previous dental office management work experience preferable
• Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed

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