"At ProService Hawaii, we empower local businesses to succeed by offering a wide range of solutions to help employers hire, retain and manage their employees. As Hawaii's trusted leader in HR outsourcing and administration for over 25 years, our clients get access to a full service solution for their HR needs. As a high performing service organization, our people are the foundation of how we empower our clients to succeed in Hawaii.\u00a0\nThe role of the Administrative Specialist is to support our clients, work-site employees, and Maui office staff.
You'll assist our clients and work-site employees with administering new hire paperwork, payroll distribution, incoming calls, and monitoring office supplies and maintenance.\n\u00a0\nWhat You'll Do\n* Manage a high volume of new hire walk ins to complete new hire paperwork, ensuring all forms are completed with 100% accuracy including; W4, HW4's, I-9 verifications, direct deposit authorizations, handbook addendums, pre-employment background and drug testing, HC-5 forms, and healthcare enrollments.\u00a0\n* Provide exceptional customer service to all clients and their employees, ensuring all interactions are professional and courteous. Problem solves to find solutions to customer questions and inquiries.\n* Assist with distribution of client payrolls and employee checks are received, packaged adn distributed. Collect payroll payments and complete bank deposits on a weekly basis.\u00a0\n* Assist with incoming calls on a company operator queue, routing callers to the appropriate internal contact quickly and efficiently.\u00a0\n* Monitor and ensure that office supplies are fully stocked, facility maintenance\u00a0 and security\/safety protocols are followed.\n\u00a0\nWhat You'll Bring\n* Customer Focus.
Obsessed with client service, ensuring every interaction meets client satisfaction. Goes above and beyond to exceed customer expectations.\u00a0\n* Organization\/Planning. Plan, organize, and schedule in an efficient productive manner.
Focus on key priorities. Effectively juggle multiple projects. Pays appropriate attention to detail.\u00a0\n* Adaptability.
Adjusts quickly to change. Copes effectively with complex situations.\n* Stress Management. Maintains calm under pressure.
Thrives in a fast paced environment. Able to effectively handle several problems or tasks at once.\n* Team Player. Reaches out to peers for help and support.
Play well with others.\n* First Impression - Professional in demeanor. Creates favorable first impressions through appropriate voice qualities.\u00a0\n* Verbal & Written Communication - Ability to articulate complex concepts clearly, in a way for others to easily understand.\n* Experience* 3+ years of customer service experience in an administrative role is required.\n* Prior working HR knowledge a plus\n* Must be available during normal business hours\n* Monday through Friday, 8am-5pm Hawaii Standard Time (HST)\n\n\n\u00a0\nWhy Join our PROhana?\nBecoming an employee of ProService is becoming part of our #PROhana. All of our employees are eligible to participate in our benefits package which includes highlights like paid paternity leave, generous paid time off, student loan repayment assistance, and affordable healthcare coverage, just to name a few.
We invest in our people in many ways including training, career development and competitive compensation backed by a pay for performance philosophy.\nProService Hawaii is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, and local law.\nProService is committed to providing access, equal opportunity and reasonable accommodation.
If a reasonable accommodation is needed to participate in the job application or interview process, please contact firstname.lastname@example.org or you may call us at 808-394-8878.","
Pro Service Hawaii