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Customer Service Rep

ProLogistix Santa Clarita, CA

  • Posted: July 14, 2021
  • Full-Time
Description

Customer Service Service

Manage all aspects of dealer and consumer orders: from order placement to tracking order though to fulfillment to ensure proper customer satisfaction. Process warranty claims. Support and assist all departments as needs arise.

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We have $75 Referral Bonuses for each person that you refer and works for us!

Job Requirements

Customer Service Representative is needed in the Santa Clarita area for a long term/Permanent opportunity
  • Field incoming dealer and consumer sales calls, input sales orders, and assist dealers and consumers with technical, service, and delivery issues.
  • Respond to incoming dealer and consumer emails in a timely manner by providing information regarding technical and service issues.
  • Manage all aspects of dealer and consumer orders: from order placement to tracking order though to fulfillment to ensure proper customer satisfaction.
  • Be the go to for our various sponsorship, industry, and marketing outreach programs.
  • Interface with related departments to problem solve complex dealer inquiries.
  • Process warranty claims.
  • Ensure accurate order entry and shipment processing.
  • Support and assist the outside sales team.
  • Be an expert with respect to the Leatt product offering.
  • Support and assist all departments as needs arise.
  • This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time.

Make money referring friends.

We have $75 Referral Bonuses for each person that you refer and works for us!

ProLogistix

ProLogistix's Logo

Address

Santa Clarita, CA
91382 USA

Industry

Business

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