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Customer Service Coordinator (CSC)

Pro-Tech Air Conditioning & Plumbing Orlando, FL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Pro-Tech Air Conditioning & Plumbing Service is a well-established company and has been servicing the greater Orlando area since 1961. With over 70 employees, the company is growing and seeks employees that will become part of the Pro-Tech family. Pro-Tech is committed to hiring and retaining the finest people in the industry by offering the best pay and benefits possible and through continuous training and education. We would love to have you join our team.

In this position the responsible person will communicate with the customer to determine service needs from beginning to the end to ensure customer's needs are met and exceeded. This person will schedule service calls and enter necessary data into the computer data base accurately, includes other important duties.

Requirements needed to be considered for this position:

  • Experience with utilizing judgement in order to plan and accomplish goals.
  • Ability to handle high volume of inbound and outbound calls.
  • Follow up and follow through with technicians and customers to help maintain good customer relationships.
  • High school diploma required.
  • Basic computer skills to include the following: Microsoft outlook, excel and word.
  • General office experience, includes answering phones, greeting customers, etc.
  • Ideal candidates will have the following related skills:
  • A professional and courteous telephone manner.
  • Detail-oriented with the ability to multi-task.
  • Friendly to work with.
  • Strong interpersonal skills such as, communication, problem solving and organizational.

Company benefits:

  • Group medical insurance (Company pays 60% for your premium)
  • Paid Holidays
  • Paid vacations
  • 401(K) Matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Life insurance
  • HSA- Health Savings Account (pre-tax)
  • Opportunities for growth

Background check & drug free work place. Must have clean driving record. Immediate interviews are available for qualified candidates.

Company Description
"Since 1961, Pro-Tech has been the premier air conditioning and plumbing provider for Orlando and the surrounding area. We offer a wide range of air conditioning services including ac repair, ac replacement, ac maintenance, ac service and more. We also offer a full range of plumbing services including water heater repair, leak repair, toilet repair, sink repair, shower repair, repipe services, garbage disposal repair in and a lot more. We have become Orlando's best ac repair company due to our integrity, responsiveness and quality workmanship. We have attained the highest level as a Preferred Trane Comfort Specialist as well as a Mitsubishi Preferred Diamond Contractor."

Pro-Tech Air Conditioning & Plumbing

Why Work Here?
Great benefits, awesome team, room for growth and well-established company!

"Since 1961, Pro-Tech has been the premier air conditioning and plumbing provider for Orlando and the surrounding area. We offer a wide range of air conditioning services including ac repair, ac replacement, ac maintenance, ac service and more. We also offer a full range of plumbing services including water heater repair, leak repair, toilet repair, sink repair, shower repair, repipe services, garbage disposal repair in and a lot more. We have become Orlando's best ac repair company due to our integrity, responsiveness and quality workmanship. We have attained the highest level as a Preferred Trane Comfort Specialist as well as a Mitsubishi Preferred Diamond Contractor."

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Address

2425 Silver Star Rd Orlando

Orlando, FL
USA

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